Assistant Housekeeping Manager
Job Description
Support hotel operations by keeping guest rooms and public areas clean, comfortable, and aligned with hotel and brand standards.
Responsibilities
- Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces to hotel standards
- Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces
- Inspect assigned areas for cleanliness, damage, or maintenance needs and report issues promptly
- Provide courteous, responsive service to guest requests and special housekeeping needs
- Handle guest belongings and hotel property responsibly per company procedures
- Maintain housekeeping carts, supplies, and work areas in an organized condition
- Follow proper chemical handling, sanitation, safety, and infection-control procedures
- Assist with deep cleaning and special projects as assigned
- Communicate room status and maintenance needs to the appropriate hotel departments
- Support the team in meeting productivity, quality, and guest satisfaction standards
- Perform other duties as assigned
Requirements
- Previous housekeeping or hotel experience preferred but not required
- Ability to follow written and verbal instructions and hotel cleanliness standards
- Strong attention to detail and time-management skills
- Ability to work independently and as part of a team
- Professional, courteous guest-service skills
- Ability to work flexible hours, including weekends and holidays, as needed
- Ability to stand and walk for extended periods
- Ability to bend, stoop, kneel, reach, push, and pull throughout the workday
- Ability to lift, carry, and maneuver housekeeping supplies and equipment
- Occasionally lift up to 25 pounds
- Ability to work with cleaning chemicals and in varying temperatures as required
Technology & Systems
- Property Management Systems (PMS)
- Microsoft Office Suite
- Housekeeping room-status systems
- Mobile or handheld hotel communication tools
Benefits
- Team-Driven and Values-Based Culture
- Medical, Dental & Vision Insurance
- Paid Vacation, Sick Time & Holidays
- 401(k) Retirement Plan
- Employee Assistance Program
- Career Growth Opportunities & Leadership Development Programs
- Reduced Hotel Rates Throughout Our Portfolio
- Employee Referral Program
- Life Insurance
- Flexible Spending Account (FSA)
- Paid Parental Leave
- Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)
Job Purpose
- Maintain clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards
- Support a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service
Pay Range
- USD $22.00 - USD $24.00 per hour