Concierge

Join the team as a Concierge in New York, delivering guest-focused service, local expertise, and coordination between visitors and hotel departments.

Responsibilities

• Greet guests warmly and professionally
• Share hotel and city information with guests and visitors
• Assess guest needs and support recommendations and arrangements, including reservations and transportation
• Serve as a liaison between guests, internal hotel departments, and external agencies

Requirements

• Minimum 1 year of Concierge experience at a luxury hotel
• Les Clefs d'Or membership preferred
• Strong knowledge of New York City restaurants, bars, nightclubs, theatres, Broadway shows, and attractions
• Ability to research and investigate unfamiliar resources requested by guests
• Ability to work a 100% flexible schedule, including weekends, am or pm shifts, and holidays
• Proficiency with OPERA and Alice
• Strong sense of urgency, flexibility, organizational skills, and ability to multi-task
• Excellent written and verbal English communication skills
• Multilingual capability
• College degree or equivalent experience; hospitality degree is a plus

Compensation

• $31.73 - $42.31 per hour (USD)

Location & Schedule

• New York, NY (onsite)
• Flexible scheduling including weekends, am or pm shifts, and holidays

Technologies

• OPERA
• Alice