Host/Hostess

Provide welcoming front-of-house service and help keep dining experiences running smoothly at an onsite hotel outlet in Las Vegas.

Responsibilities

• Greet incoming guests and seat them at appropriate tables in a timely manner
• Stay attentive to guest needs and support a pleasant dining experience
• Assist servers with efficient, courteous service throughout guests’ meal experience
• Support cashier operations by collecting payments from guests and coordinating with servers as needed
• Prepare cashier report at the end of each shift
• Pay out servers’ and service attendants’ tips if appropriate
• Take and manage reservations for outlets
• Maintain menu quality control, including cleanliness and presentation
• Complete opening and closing duties using the established sidework checklist
• Follow service standards for receiving room service orders
• Maintain up-to-date knowledge of menus and current specials across applicable departments
• Assist servers and cashiers with guest servicing when required
• Understand and comply with state liquor laws
• Contribute to overall guest satisfaction

Requirements

• Education: High School diploma
• Preferred: High School diploma and/or experience in a hotel or related field
• Be flexible and able to work long hours as needed
• Light work requirements: lift, carry, push, pull, or move objects up to 20 pounds occasionally and 10 pounds frequently or constantly
• Ability to stand during the entire shift
• Effective communication skills (verbal and written) with employees and guests in an attentive, friendly, courteous, service-oriented manner
• Ability to listen to, understand, and clarify concerns raised by employees and guests
• Maintain regular attendance in line with scheduling needs and Highgate Hotel Standards
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag
• Comply with Highgate Hotel Standards and regulations to support safe and efficient hotel operations
• Maximize productivity, identify problem areas, and support solution implementation
• Handle problems by anticipating, preventing, identifying, and solving as necessary
• Show initiative by anticipating guest or operational needs
• Perform additional duties as requested by management
• Maintain a friendly and warm demeanor at all times

Compensation

• Type: Hourly
• Rate: USD 12 per hour

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• 8 paid holidays per year (Washington-based employees)
• Up to 20 days of paid vacation per year (Washington-based employees)
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next (Washington-based employees)
• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year (Colorado-based employees)
• Up to 20 days of paid vacation per year (Colorado-based employees)
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked (Colorado-based employees)
• 8 paid holidays per year (California-based employees)
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO (California-based employees)
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next (California-based employees)

Posting Details

• Location: Las Vegas, NV (onsite)
• Posted: 10/30/2026
• Opens through: at least 14 days