Kennel Technician

The Kennel Technician role at Pooch Hotel provides daily, hands-on care for dogs and cats in a daycare and boarding environment in Newton, MA. The position, internally referred to as a Pet Pro, includes on-site supervision, feeding and medications, cleanliness, monitoring, and accurate documentation, with weekend and holiday coverage.

Key Responsibilities

• Walk dogs and supervise supervised playgroups.
• Feed pets and administer medications as needed.
• Clean and sanitize pet rooms and common areas.
• Monitor pet health, behavior, and interactions during their stay.
• Document care notes and communicate updates with leadership.
• Support enrichment activities such as fetch, walks, and basic obedience games.
• Comfort shy guests and help manage groups with high energy levels.
• Assist with laundry and general facility upkeep.
• Scoop poop, clean messes, and manage pet messes and related cleaning supplies.

Required Qualifications

• Passion for dogs and cats.
• Gentle, patient, and safety-focused approach to animal care.
• Comfort supervising multiple dogs at the same time.
• Ability to recognize, prevent, and respond to conflicts within playgroups.
• Detail-oriented with strong habits for documenting care.
• Friendly and comfortable communicating with pet parents.
• Reliable, punctual, and team-oriented working style.
• Ability to stand, walk, bend, and lift up to 60 lbs.
• Ability to work indoors and outdoors in varying temperatures.
• Confidence handling both large and small dogs.
• Willingness to work weekends and holidays.
• Comfort around pet messes and cleaning products.

Work Schedule

• Weekend availability required.
• Monday to Friday shifts.
• Holiday shifts required.

Compensation

This on-site role offers USD 16–18 per hour.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training
• Paid Time-Off (Applicable to Full-Time Employees)
• 401k and 401k matching
• Tips
• Employee pet care discounts
• Career growth opportunities within NVA

Equal Opportunity Employment

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.