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Job Description

This overnight front desk position handles end-of-day close procedures and provides overnight guest services, including room reservations, guest check-in/check-out, and serving as Manager on Duty.

Location

Zion, IL (onsite)

Compensation

USD 17.00 per hour

Responsibilities

  • Audit the closing procedures of all front office staff, including personally closing the shift three times and compiling an audit summary for each shift.
  • Produce accurate and timely reports and correctly handle all cash transactions.
  • Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detailing transactions, and final reports to accounting and profit centers.
  • Balance and audit for accurate room revenue, food and beverage revenue, cashier’s reports, guest and house accounts, and telephone revenue, assisting in the preparation of all reports relevant to daily revenues.
  • Balance, audit for accuracy and transmit credit card batches.
  • Complete and transmit daily management and accounting reports and supporting documents.
  • Act as Manager on Duty during overnight hours.
  • Perform all Front Desk Attendant functions as required, including assisting in room reservations, guest check-in/check-out, answering hotel phone calls, and notifying guests of messages.
  • Provide a safe work environment by following all safety and security programs.
  • Other duties per Duties Checklist and as assigned.

Requirements

  • This is an overnight position; employee must be able to work independently.
  • Present a positive image of the company in an upbeat, professional manner.
  • Ability to work a variety of day, night, weekend and holiday shifts.
  • Strong communication and interpersonal skills with the ability to interact positively with many different personality styles.
  • Advanced computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system.
  • Minimum 3 years of experience.
  • Education: High School Diploma or equivalent.

Technologies

  • Microsoft Office (Word, Excel, Outlook)
  • Room Master system

Benefits

  • 401k Program
  • Reward & Recognition Program
  • Site Discounts
  • Employee Assistance Program

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