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Job Description

Join Hotel Equities and bring stability and hospitality to your night shift. This onsite role in Issaquah, WA supports an award-winning hospitality company known for a diverse culture and a work environment that empowers team members to exceed guest expectations. Full-time employees can look forward to a benefits package that covers health, time off, and retirement planning, plus travel and lifestyle perks across the hotel portfolio.

Key Responsibilities

  • Deliver a warm, efficient guest experience during night check-in and check-out by sharing room and hotel information, directions, amenities, and local interests.
  • Use strong interpersonal and communication skills to secure payment, verify and adjust billing as needed, and handle guest complaints with appropriate action.
  • Review nightly data and use it to create a clear picture for the next day’s operations and actions.

What You Bring

  • Strong organization skills to manage overnight tasks accurately.
  • Ability to optimize guest satisfaction while maintaining efficient service.
  • Computer proficiency for nightly data and billing-related needs.
  • Ability to work overnight shifts.
  • High School Diploma or GED preferred.

Compensation & Location

USD 19 - 21 per hour (onsite in Issaquah, WA).

Benefits

  • Medical, dental, and vision insurance available for full-time employees and their family
  • Short-term and long-term disability insurance
  • Supplemental life insurance
  • Flexible Savings Account
  • 401k enrollment after 6 months, with up to a 5% company match
  • Vacation time: 80 hours in your first 3 years of service
  • Sick time: 1 hour accrued per 30 hours worked
  • Paid holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
  • Payactiv for same-day pay up to $100 per pay period
  • Career growth opportunities and a Manager Training Program
  • Reduced room rates throughout the portfolio
  • Third-party perks such as movie tickets, attractions, and other offerings

Additional Notes

  • Local candidates preferred
  • Relocation not offered
  • EOE/DFW

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