Restaurant and Events Manager

At SKYVIEW HOTEL in Los Alamos, CA, the Restaurant and Events Manager helps keep the guest experience consistent from first welcome through day-of event execution. This role leads front-of-house and bar operations, manages food and beverage service across multiple outlets, and grows event and group business through outreach, contracting, and on-site coordination.

Restaurant and Events Operations

• Oversee day-to-day FOH food & beverage operations, including floor service, pool area service, and in-room dining.
• Maintain and advance training manuals, checklists, and written materials to support an ongoing FOH training program.
• Lead regular staff training and manage the daily team line-up.
• Keep POS and OpenTable current, and monitor and audit both regularly.
• Own bar and beverage ordering, manage restaurant ordering, support training, and control costs, including monthly retail inventory.
• Recruit, train, and schedule FOH employees, ensuring productive shifts and professional development.
• Manage FOH and bar scheduling, including staff clock-in adjustments and timecards.
• Handle coaching, counseling, onboarding, and offboarding of restaurant staff in conjunction with the GM.
• Maintain up-to-date tasting notes, distribute them to staff on a timely basis, and support regular quizzing and follow-up.
• Ensure staff follow health and safety regulations.

Events and Group Business

• Respond promptly and accurately to inbound event and group inquiries for Skyview Los Alamos.
• Correspond with prospective clients professionally and promptly, and lead targeted outreach to grow event and group sales.
• Negotiate and create contracts for weddings, meetings, room blocks, dinner parties, receptions, and other special events while protecting profitability and brand standards.
• Manage and organize event documentation to company standards, including BEOs, contracts, and deposit scheduling.
• Work with the Chef to sell food and beverage packages for groups and events.
• Coordinate group room blocks with Hotel Operations to help meet room revenue targets, and ensure guest accounts are current and paid prior to departure.
• Supervise onsite staff and vendors, serving as the on-duty contact for events on day of.
• Ensure each event completes smoothly, suggest solutions for improvement, and coordinate needed event marketing materials and collateral with the Marketing team.
• Provide the GM with regular event updates, including calendar status, outreach, and inquiries.
• Provide weekly updates to the F&B and hotel leadership team regarding upcoming events.

Required Experience and Skills

• Proven experience in restaurant management and food & beverage operations.
• Events management, group sales, or a related administrative/sales function preferred.
• Strong organizational and time-management skills, with the ability to multitask and adapt to change.
• Knowledge of Google Suite and ability to master additional systems including Toast, OpenTable, and similar platforms.
• Excellent written and verbal communication skills.
• Ability to meet California age requirements to legally serve alcoholic beverages.
• Valid Responsible Beverage Service certification or ability to obtain one within 60 days of hire (training/certification paid by Skyview Los Alamos).
• Valid Food Handlers Card or ability to obtain one within 30 days of hire (training/certification paid by Skyview Los Alamos).

Technologies

• Google Suite
• Toast
• OpenTable
• POS

Benefits

• Medical, dental, and vision insurance
• CalSavers retirement savings program
• Paid sick time (accrual-based)
• Vacation time (accrual-based)
• Employee discounts on room rates and food and beverage

Compensation

• Base Salary Range: $72,000 - $78,000 per year
• Expected Commission Range: $5,000 - $10,000 per year (based on a good-faith estimate of historical and projected performance)
• Total Estimated Earnings: $77,000 - $88,000 per year
• Base salary depends on candidate skills, qualifications, and experience

Physical Requirements

• Ability to move throughout all areas of the hotel and property for extended periods during the workday, including the restaurant, pool area, and event spaces.
• Ability to stand and walk for extended periods, up to the duration of a scheduled workday.
• Occasional ability to lift, carry, push, and pull items weighing up to 25 - 50 pounds (e.g., cases of beverages).
• Frequent bending, reaching, stooping, kneeling, and twisting to inspect facilities and assist with operational needs, with occasional need to support restaurant service, bar setup, or event setup.
• Ability to communicate effectively with guests and coworkers in a high-noise environment.
• Ability to walk between the designated parking area and the worksite, including navigating an inclined pathway.
• Ability to work indoors and outdoors and tolerate varying weather conditions, including heat, cold, and conditions related to the pool area and outdoor events.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and extended hours based on business needs.
• Periods of sitting at a desk and working on a computer for administrative and event-planning tasks.

Equal Opportunity and Other Notes

• Upon employment, submission of satisfactory proof of identity and legal authorization to work in the United States is required.
• Skyview Los Alamos provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to protected characteristics.
• The responsibilities and expectations listed provide a general overview and may expand based on business demand.