Restaurant Server

The Restaurant Server role at Rebel Hotel Company supports a luxury dining experience at El Encanto – Santa Barbara, CA. This position provides attentive, personalized service while maintaining operational standards that reflect a hospitality-focused culture.

Key Responsibilities

• Welcome guests with a warm, professional, and engaging presence.
• Present menus and describe menu items, daily specials, ingredients, and preparation methods.
• Recommend food and beverage selections, including wine pairings and specialty cocktails.
• Anticipate guest needs and provide personalized service throughout the dining experience.
• Maintain awareness of guest preferences, special requests, and any service considerations.
• Accurately enter orders into the point-of-sale (POS) system and communicate special requests to the culinary team.
• Serve food and beverages according to established luxury service standards, including sequence of service.
• Monitor guest satisfaction and respond promptly to requests or concerns.
• Keep tables properly maintained, cleared, and reset during service periods.
• Process guest checks and payments accurately and efficiently.
• Assist with opening and closing duties, including assigned side work and station preparation.
• Maintain cleanliness and organization across dining areas, service stations, and back-of-house spaces.
• Ensure compliance with food safety, sanitation, and responsible alcohol service requirements.
• Support guest needs by maintaining knowledge of hotel amenities and local attractions.
• Collaborate with culinary, stewarding, and other departments to help ensure seamless operations.
• Support special events, private dining functions, and seasonal programming as assigned.
• Maintain professionalism, composure, and a solutions-oriented approach when addressing guest concerns.
• Uphold hotel luxury standards, grooming expectations, and service culture.
• Maintain confidentiality of guest and company information.
• Demonstrate flexibility and support operational needs across the department.

Required Qualifications

• Minimum one (1) year of restaurant or hospitality experience (preferred).
• Previous luxury hotel or fine dining experience (strongly preferred).
• Food Handler Certification required or ability to obtain within the required timeframe.
• Responsible Beverage Service (RBS) certification required in accordance with California law.
• Strong communication, interpersonal, and guest engagement skills.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to stand and walk for extended periods and lift up to 25 pounds.
• Flexible schedule availability including weekends, evenings, and holidays.

Location and Work Setup

• Onsite position in Santa Barbara, CA.

Systems

• Point-of-sale (POS) system