Sales Manager

The Sales Manager at The Metropolitan at The 9 hotel in Cleveland, OH leads group and catering sales efforts, manages corporate relationships, and coordinates with Event Management to deliver successful events.

Responsibilities

• Identify, cultivate, and close new group and catering opportunities.
• Build enduring relationships with corporate clients, meeting planners, local organizations, and community partners.
• Conduct compelling hotel tours and site inspections to highlight the property's offerings.
• Negotiate contracts to maximize revenue while delivering exceptional guest experiences.
• Manage the sales pipeline, maintain accurate account records, and develop strategic action plans.
• Collaborate closely with Event Management and Operations to ensure a smooth transition from contract to event success.
• Represent the hotel at networking events, trade shows, community functions, and client meetings.
• Stay informed on market trends and competitor activity to identify new business opportunities.

Requirements

• Hospitality sales experience, preferably in a hotel setting.
• A genuine relationship builder who thrives on networking and connecting with people.
• Strong negotiation, presentation, and communication skills.
• Self motivated with the ability to manage multiple priorities and meet revenue goals.
• Strategic thinker who enjoys creative problem solving and uncovering new business opportunities.
• Organized, detail oriented, and proficient with hotel sales systems and CRM platforms.
• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred, or equivalent experience.

Technologies

• CRM platforms
• Hotel sales systems

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount on hotel stays
• Health insurance
• Paid time off
• Vision insurance

Compensation

• Pay: $50,000 - $60,000 per year

Work Location

• On-site in Cleveland, OH

Why You'll Love Working Here

• Work for a Marriott Autograph Collection hotel with world-class brand recognition.
• Collaborative, supportive leadership team.
• Opportunities for professional growth and career advancement.
• Opportunity to make a direct impact on the hotel's success.
• Competitive compensation, bonus opportunities, and comprehensive benefits.