Sales Manager
Job Description
The Sales Manager at The Metropolitan at The 9 hotel in Cleveland, OH leads group and catering sales efforts, manages corporate relationships, and coordinates with Event Management to deliver successful events.
Responsibilities
- Identify, cultivate, and close new group and catering opportunities.
- Build enduring relationships with corporate clients, meeting planners, local organizations, and community partners.
- Conduct compelling hotel tours and site inspections to highlight the property's offerings.
- Negotiate contracts to maximize revenue while delivering exceptional guest experiences.
- Manage the sales pipeline, maintain accurate account records, and develop strategic action plans.
- Collaborate closely with Event Management and Operations to ensure a smooth transition from contract to event success.
- Represent the hotel at networking events, trade shows, community functions, and client meetings.
- Stay informed on market trends and competitor activity to identify new business opportunities.
Requirements
- Hospitality sales experience, preferably in a hotel setting.
- A genuine relationship builder who thrives on networking and connecting with people.
- Strong negotiation, presentation, and communication skills.
- Self motivated with the ability to manage multiple priorities and meet revenue goals.
- Strategic thinker who enjoys creative problem solving and uncovering new business opportunities.
- Organized, detail oriented, and proficient with hotel sales systems and CRM platforms.
- Bachelor's degree in Hospitality, Business, Marketing, or related field preferred, or equivalent experience.
Technologies
- CRM platforms
- Hotel sales systems
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount on hotel stays
- Health insurance
- Paid time off
- Vision insurance
Compensation
- Pay: $50,000 - $60,000 per year
Work Location
- On-site in Cleveland, OH
Why You'll Love Working Here
- Work for a Marriott Autograph Collection hotel with world-class brand recognition.
- Collaborative, supportive leadership team.
- Opportunities for professional growth and career advancement.
- Opportunity to make a direct impact on the hotel's success.
- Competitive compensation, bonus opportunities, and comprehensive benefits.