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Job Description

The Sales Manager at The Metropolitan at The 9 hotel in Cleveland, OH leads group and catering sales efforts, manages corporate relationships, and coordinates with Event Management to deliver successful events.

Responsibilities

  • Identify, cultivate, and close new group and catering opportunities.
  • Build enduring relationships with corporate clients, meeting planners, local organizations, and community partners.
  • Conduct compelling hotel tours and site inspections to highlight the property's offerings.
  • Negotiate contracts to maximize revenue while delivering exceptional guest experiences.
  • Manage the sales pipeline, maintain accurate account records, and develop strategic action plans.
  • Collaborate closely with Event Management and Operations to ensure a smooth transition from contract to event success.
  • Represent the hotel at networking events, trade shows, community functions, and client meetings.
  • Stay informed on market trends and competitor activity to identify new business opportunities.

Requirements

  • Hospitality sales experience, preferably in a hotel setting.
  • A genuine relationship builder who thrives on networking and connecting with people.
  • Strong negotiation, presentation, and communication skills.
  • Self motivated with the ability to manage multiple priorities and meet revenue goals.
  • Strategic thinker who enjoys creative problem solving and uncovering new business opportunities.
  • Organized, detail oriented, and proficient with hotel sales systems and CRM platforms.
  • Bachelor's degree in Hospitality, Business, Marketing, or related field preferred, or equivalent experience.

Technologies

  • CRM platforms
  • Hotel sales systems

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount on hotel stays
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation

  • Pay: $50,000 - $60,000 per year

Work Location

  • On-site in Cleveland, OH

Why You'll Love Working Here

  • Work for a Marriott Autograph Collection hotel with world-class brand recognition.
  • Collaborative, supportive leadership team.
  • Opportunities for professional growth and career advancement.
  • Opportunity to make a direct impact on the hotel's success.
  • Competitive compensation, bonus opportunities, and comprehensive benefits.

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