Assistant Housekeeping Mgr
Job Description
PM Hotel Group seeks an Assistant Housekeeping Manager onsite in Nashville, TN.
Responsibilities
- Lead and supervise the room attendants, housekeeping team, and inspectors; conduct daily stand-ups and monthly reviews, assess work, provide coaching to address gaps, and ensure service standards are met.
- Support the Executive Housekeeper with human resources tasks as assigned, including interviewing candidates, delivering training, and conducting performance evaluations.
- Develop and manage staff shift schedules to ensure proper coverage.
- Assist guests and fellow team members as needed to maintain smooth operations.
Requirements
- A degree in Hotel Management or a related field
- Minimum of 2 years of housekeeping management experience, hotel background preferred
- Proven coaching, mentoring, and team-building abilities
- Strong customer service orientation
- Solid problem-solving skills
- Effective conflict resolution capabilities
- People-oriented with the ability to engage constantly with other team members
Benefits
- Competitive pay
- Hotel employee discounts
- Food and beverage discount programs
- Opportunity to join a growing, nontraditional hotel company
Where you've been
- You hold a degree in Hotel Management or a related field with at least 2 years of housekeeping management experience; hotel experience is preferred
- You have demonstrated coaching, mentoring, and teambuilding experience
- You exhibit excellent customer service, problem-solving, and conflict resolution skills
- You are a people-person who interacts regularly with team members
When you're here
- Be prepared to work varied schedules, including nights, weekends, and holidays
- In exchange, enjoy competitive pay, hotel and F&B discounts, and the chance to contribute to an anything-but-standard growing hotel company