Banquet Captain

Hotel Equities Group, LLC is seeking a Banquet Captain to support Food & Beverage operations at our Kansas City, MO location (onsite). In this role, you help deliver quality products and attentive guest service by preparing, serving, or coordinating service while following established standards for food safety, cleanliness, presentation, and service.

This Food & Beverage position supports an efficient, welcoming dining and event experience by staying aligned with hotel operational goals and business needs.

Role Overview

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and service standards.
• Follow food safety, sanitation, and responsible service requirements.
• Maintain clean, organized, and sanitary work and service areas.
• Support special events, banquets, and other operational needs as assigned.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Monitor supplies and communicate inventory or replenishment needs.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
• A hospitality-minded professional who enjoys serving guests.
• Dependable team player with strong attention to detail.
• Positive attitude in a fast-paced environment.
• Professionalism, accountability, and a commitment to service excellence.

Technology & Systems

• Point-of-Sale (POS) systems
• Inventory or ordering systems
• Property Management Systems (PMS)
• Microsoft Office Suite

Physical Requirements

• Stand and walk for extended periods.
• Bend, reach, stoop, and lift throughout the workday.
• Lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
• Occasionally lift up to 50 pounds depending on the position.
• Work in hot, cold, wet, or otherwise varying environments as required.

Benefits

• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Time & Holidays
• 401(k) Retirement Plan
• Employee Assistance Program
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Referral Program
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Parental Leave
• Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Pay: USD 19 - 20 per hour.