Casino Credit Clerk

Support casino credit and check-cashing operations by ensuring accurate, secure documentation and compliant guest credit service at a high-volume gaming property in Hanover, MD.

Responsibilities

• Verify and post confidential credit information and identification credentials to the patron credit line.
• Process casino credit applications and maintain customer credit files.
• Contact customers by phone or in-person to complete and confirm credit applications.
• Coordinate directly with banks and consumer credit reporting agencies, as well as casino credit reporting agencies.
• Contact other casinos to request and document patron casino credit information.
• Input and authorize new check-cashing customers in the computer system.
• Audit mail-in marker payments, including return check logs and return marker logs.
• Suspend customers with return check activity; review and process win/loss statements.
• Extend complementaries in accordance with the property comp matrix.
• Perform other duties as assigned.

Requirements

• Computer literate and detail oriented.
• Ability to work a flexible schedule, including weekends and holidays.
• Obtain and maintain all necessary licensing required by the State Gaming Agency for the position.
• High school diploma or GED, plus one year of general office work experience.
• Ability to sit for extended periods while completing computer and data-entry tasks.
• Ability to lift and carry up to 25 lbs (for example: paperwork boxes, supplies).
• Occasional standing, walking, bending, and reaching to retrieve files and interact with customers.

Salary

• USD 16 - 18 per hour (hourly)

Benefits

• Comprehensive group health benefits for full-time and part-time Team Members and eligible dependents.
• Free Basic Life Insurance.
• Free Short Term & Long-Term Disability.
• Generous retirement savings options.
• Paid Time Off.
• Tuition Reimbursement.
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only).
• Training and pathways for career growth.
• Robust Rewards & Recognition Programs.
• Annual merit-based pay increases.
• Discretionary performance bonuses and discretionary service bonuses.
• Free parking.
• Free food and discounted meals.
• Live! Hotel, Food & Beverage, and Entertainment Discounts.

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft. of gaming and entertainment space and approximately 3,000 employees.
• Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• Smoking allowed in the work environment.

Life at Live!

• Join an exciting, high-energy casino culture with a focus on fairness, teamwork, and fun.
• Work in a large, fast-paced environment that requires urgency and the ability to move throughout the property.
• Collaborate as part of a strong team that values and celebrates diversity.
• Get tools, resources, and opportunity to grow in your career.
• Experience a 24 hour / 7 days per week workplace.