Front Desk Agent
Job Description
Blu-Tique Hotel in Akron, OH is hiring a part-time Front Desk Agent onsite to support a smooth, welcoming guest experience. This role is a great fit for someone who enjoys guest interaction and working with hotel teams, with dependable evening shifts and the possibility of Night Audit coverage.
Why Blu-Tique Hotel
You will have access to a benefits package that includes dental insurance, vision insurance, health insurance, life insurance, paid time off, and 401k benefits. The schedule is set at 3-4 shifts per week, typically 3PM to 11PM, with the option of Night Audit shifts from 11PM to 7AM.
Responsibilities
- Greet guests on arrival and departure, complete check-in and check-out, and provide keys and room assignments
- Record credit card and personal information during the check-in process
- Manage room bookings in person, online, and through incoming calls
- Answer questions about hotel amenities, rewards programs, special requests, and other guest needs
- Complete regular bookkeeping duties
- Coordinate with the housekeeping department to help ensure accommodations are ready
Requirements
- 1 year of Front Desk experience required, or hospitality education
- Marriott experience preferred
- LightSpeed experience preferred
- Flexible availability, including holidays and weekends
- Positive attitude and a service-minded work ethic
Schedule & Compensation
Part-time position offering $16 per hour. Typical availability is 3-4 shifts per week, 3PM to 11PM, with potential Night Audit shifts (11PM to 7AM).
Technology
Marriott and LightSpeed.