Guest Services Agent

Avila La Fonda Hotel in Avila Beach, California is looking for a friendly Front Desk/Guest Services Agent to welcome guests and support a boutique hotel experience. This part-time role centers on smooth check-ins and check-outs, handling reservations, answering inquiries, and providing warm, informed service that enhances the guest stay.

Location: Avila Beach, CA (onsite)

Compensation: USD 17 - 18 per hour • Part time

Responsibilities

• Greet guests and provide information in a courteous, efficient, and friendly manner
• Build a solid understanding of hotel staff, room locations, rates, and available amenities to assist guests
• Manage guest check-ins and check-outs with professionalism
• Process reservation requests promptly via phone, email, and in person
• Answer incoming calls in accordance with established telephone etiquette
• Perform additional duties as required
• Host daily guest receptions and assist with light food preparation for these events

Requirements

• Friendly, outgoing demeanor with a welcoming smile
• Open availability to cover shifts

Benefits

• Flexible schedule
• Paid time off

Shifts

• Morning: 6:30 AM – 3:00 PM
• Midday: 11:00 AM – 7:30 PM
• Evening: 2:30 PM – 11:00 PM
• Weekend availability required