Guest Services, Retail Associate, Barista, Cashier

The Chequit Hotel - CXR Hospitality offers cross-trained roles across hotel guest services, retail, and food and beverage operations throughout Shelter Island Heights. You will receive training to support multiple areas based on staffing and business needs, helping you build broad hospitality skills in an environment that values warm, professional service and teamwork.

Onsite location: Shelter Island Heights, NY (in person). Pay: $17.50 to $21.00 per hour. Job types: Full-time and Seasonal. Experience: 1 year minimum (Hotel Front Desk experience is preferred).

What you’ll do

• Welcome guests and customers with a positive, professional first impression at every location.
• Handle hotel front desk responsibilities, including guest check-in and check-out, reservations, telephone inquiries, and guest requests.
• Maintain accurate guest information, reservations, transactions, and other required records.
• Support concierge and guest services by sharing information about Shelter Island, local attractions, amenities, and services.
• Process retail transactions accurately, including cash, credit cards, and other approved payment methods.
• Stock shelves, organize merchandise, maintain displays, and assist customers with product questions and purchases.
• Support food and beverage operations as assigned, working collaboratively with other team members.
• Keep guest and customer areas clean, organized, safe, and welcoming across assigned locations.
• Assist with opening and closing procedures for assigned operations.
• Follow health, safety, sanitation, cash-handling, and operating standards.
• Complete cross-training for each assigned operation and be ready to work at any Shelter Island location based on needs.
• Perform other duties as assigned to support overall Shelter Island operations.

What we’re looking for

• Flexible availability is essential, including mornings, evenings, weekends, and holidays as business needs require.
• Willingness and ability to cross-train and work across hotel, guest services, retail, food and beverage, and other assigned operations.
• Consistently warm, professional, and attentive service to guests and customers.
• Dependability and punctuality for assigned shifts and locations.
• Ability to transition between different responsibilities and work environments as business needs change.
• Strong customer service and communication skills, with a focus on creating positive guest experiences.
• Ability to multitask and stay organized in a fast-paced environment.
• Cooperative approach with team members across departments and locations.
• Previous hotel, restaurant, retail, barista, or hospitality experience is preferred; training is available for the right candidates.
• Helpful experience may include multi-line phone systems, point-of-sale systems, cash handling, or hotel/front desk systems.
• Bilingual English/Spanish is highly desirable.
• Professional appearance and positive attitude while representing Shelter Island operations.
• Willingness to learn new positions, systems, and responsibilities as part of the cross-training program.

Drug Store cashier requirement: Candidates assigned to the Drug Store cashier position must have at least one year of prior retail cashier experience.

Benefits

• Employee discount
• Flexible schedule

Important details: These are cross-trained positions and are not limited to one specific location or department. Team members are trained and scheduled throughout Shelter Island operations based on staffing and business needs. Flexibility regarding position, location, days, and hours is a core expectation of these roles.