Housekeeping Assistant

Join PM Hotel Group onsite in Nashville, TN to lead housekeeping operations, support room readiness, and help keep service standards high.

Responsibilities

• Act as team lead for the full housekeeping staff, including assigning work and reviewing completed tasks.
• Maintain daily pace and coverage by keeping team members on schedule.
• Inspect and approve cleanliness of public areas and guest rooms.
• Oversee laundry operations and related housekeeping workflows.
• Ensure checkout rooms are turned over on time.
• Interact with hotel guests politely and in a positive manner.
• Train and coach housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• Support cost control by keeping purchasing costs and labor expenses in check.

Requirements

• 1 to 3 years of related experience.
• High School diploma or equivalent.
• People-first approach with strong ability to work with others.
• Lead by example to help build a positive team culture.
• Passion for customer service.
• Ability to be active throughout the shift, including standing/walking frequently.
• Physical ability to carry/lift up to 50 pounds, bend/twist, climb stairs, and perform frequent movements.
• Flexibility to accommodate varying schedules including nights, weekends, and holidays.

Benefits

• Excellent pay.
• Hotel discounts.
• F&B discounts.

What you’ll do (day-to-day)

• Lead the housekeeping team as rooms are prepared to a clean, guest-ready standard.
• Ensure room attendants can deliver a strong in-room experience and anticipate guest needs beyond routine checklists.