Sous Chef Main Kitchen

Join Argosy Casino Hotel & Spa Riverside as Sous Chef in the Main Kitchen in Riverside, MO (onsite).

Responsibilities

• Provide guidance and daily supervision for kitchen team members in the department.
• Support and administer operational goals; monitor progress toward performance and profit objectives.
• Adhere to scheduling requirements and coordinate scheduling concerns with management, with focus on guest satisfaction.
• Produce menu items as listed for each restaurant.
• Follow prep lists and ensure kitchens are stocked and ready for service.
• Support compliance to departmental budgets.
• Promote and demonstrate superior customer service in line with department and company standards and programs.
• Ensure customer service standards are followed by all team members and address issues as they arise.
• Assist with cost control by monitoring consistent pars and inventory levels across restaurants.
• Assist Chef de Cuisine with administrative duties, including tracking and maintaining attendance records.
• Support established quality assurance procedures to help maintain acceptable health department and customer service standards.
• Ensure regulatory compliance within assigned area and report potential issues to management.
• Maintain strict confidentiality in departmental and company matters.

Requirements

• Must be at least 21 years of age.
• Associates Degree (A.A.) in culinary or related field, plus minimum 2 years culinary experience (or equivalent combination of education and experience).
• Minimum 1 year previous supervisory experience required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook.
• Flexible to work all shifts including holidays, nights, weekends, and overtime based on business needs.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from managers, clients, customers, and the general public.
• Math ability including add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent; draw and interpret bar graphs.
• Ability to interact with guests, staff, and colleagues; resolve problems and conflicts diplomatically and tactfully.
• Ability to read and interpret documents in English (safety rules, operating and maintenance instructions, procedure manuals).
• Ability to read and communicate verbally in English; written communication skills in English may be required.
• Ability to apply commonsense understanding to instructions provided in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.
• Must be Serve Safe certified.
• Must successfully complete TIPS training.

Supervisory Responsibilities

• This job may or may not have supervisory responsibilities.
• Support staff development and training programs.
• Assist with rewards and recognition programs to maximize employee engagement.
• Evaluate team members in the department and provide constructive performance feedback.
• Recommend staffing needs (including interviewing and hiring) and support scheduling (planning, assigning, and directing work) to meet business needs.
• Manage work procedures and expedite workflow.
• Provide recommendations for employee performance (disciplining, coaching, and counseling).

Skills & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy and increases with length of employment.
• Starting salary: $52,000 per year with bonus eligibility.

Physical Demands

• Regularly stand and use hands to finger, handle, or feel objects, tools, or controls.
• Frequently reach with hands and arms and talk or hear.
• Vision requirements include close vision, color vision, and peripheral vision.
• Lift and/or move up to 10 pounds regularly; up to 25 pounds frequently; up to 50 pounds occasionally.
• Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance across varying work areas, including confined spaces.

Work Environment

• Noise level is usually moderate.
• May be exposed to fluctuating temperatures.
• May be in an environment containing unrestricted secondhand tobacco smoke.