Starbucks Manager

Oversee the Starbucks outlet inside The Hotel at Avalon in Alpharetta, GA, managing daily operations and supporting a consistent guest experience across breakfast, lunch, and dinner periods. This contract role is focused on store and bar operations, team leadership, budget control, compliance, and maintaining strong standards for quality, service, and sanitation.

Role overview

In this position, you will manage day-to-day store activities as directed by the Starbucks Manager. You will also investigate and analyze current activities or information, make logical conclusions and recommendations, and make decisions within established policies and procedures to keep operations running smoothly.

Key responsibilities

• Manage the day-to-day operations of the Starbucks at The Hotel at Avalon.
• Oversee store operations during breakfast, lunch, and dinner periods.
• Direct day-to-day bar operations.
• Interview, hire, train, and develop staff; recommend performance evaluations; resolve problems; and recommend discipline and/or termination when appropriate.
• Retain and motivate employees within the store.
• Assist with implementation of company programs and manage store operations to ensure compliance with LSOPs and SOPs, safety regulations, and federal, state, and local regulations.
• Forecast, implement, monitor, control, and report on outlet budgets and components such as labor costs, food costs, beverage costs, and supplies and equipment, to maximize revenue and minimize expenses while ensuring adequate supplies and staff.
• Respond to customer trends, needs, issues, comments, and problems to support a quality experience and enhance future sales prospects.
• Monitor and control maintenance and sanitation of outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform other job-related duties as assigned.

Required qualifications

• More than two years of post high school education.
• Two years of full employment in a related position with this company or other organizations.
• Starbucks experience (required): 2 years.
• Manager experience (required): 1 year.
• Thorough knowledge of restaurant/hotel practices and procedures for non-repetitive analytical work.
• Ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
• Ability to make occasional decisions guided by established policy and procedures.
• Supervision and management communication skills.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Effective verbal and written communication skills and the ability to adapt communication style to different audiences (supervisors, coworkers, public).

Preferred qualifications

• Prior management experience.
• Driver’s License.

Schedule and work setup

• Shift availability required: Day Shift and Night Shift.
• Work location: In person.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance