Stewarding Supervisor

As a Stewarding Supervisor at Loews New Orleans Hotel, you will lead the stewarding team and help maintain high standards of cleanliness, organization, and safety throughout all back-of-house areas. This onsite role includes oversight of dishwashing operations, equipment and supply inventories, and compliance with sanitation and safety regulations.

Key Responsibilities

• Lead and supervise the stewarding team by assigning tasks and ensuring coverage of all responsibilities during each shift.
• Monitor team performance and provide hands-on training, coaching, and feedback to support consistent service excellence.
• Oversee cleaning and sanitation of dishes, glassware, flatware, pots, and kitchen equipment to meet Loews standards.
• Ensure dishwashing machines and cleaning equipment are operating efficiently, and report malfunctions promptly for repair.
• Coordinate cleaning for kitchen areas, storage spaces, and back-of-house areas to maintain a spotless and organized environment.
• Enforce proper safety procedures and hygiene protocols to help prevent accidents and contamination.
• Monitor compliance with health department regulations, including food safety and sanitation guidelines.
• Assist with inventory management for cleaning supplies, chemicals, and equipment to keep the department well-stocked and organized.
• Oversee safe handling and storage of cleaning chemicals in accordance with safety standards.
• Collaborate with banquet, culinary, and outlet teams to ensure event equipment such as trays, glassware, and cutlery is prepared and available.
• Support event setup and breakdown by coordinating with banquet and culinary teams for smooth execution.
• Manage the return and proper storage of equipment after events, maintaining accountability and organization.
• Maintain teamwork and a positive work environment that encourages productivity and cooperation.
• Step in to manage day-to-day floor operations in the absence of the Executive Steward or Assistant Executive Steward.
• Attend Banquet Event Order (BEO) meetings as needed and prepare setups according to established standards.
• Provide regular attendance in conformance with standards, including working varying schedules based on business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• Education: High School Diploma or equivalent.
• Experience: Minimum 2-3 years of experience in a mid-volume stewarding operation within an upscale hotel or restaurant (preferred).
• Ability to work in a fast-paced environment and manage time efficiently.
• Strong time management skills, with the ability to multitask and prioritize effectively.
• Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment.

Benefits

• Competitive health & wellness benefits.
• 401(k) & company match.
• Paid Sick Days, Vacation, and Holidays.
• Paid Bereavement.
• Paid Pet Bereavement.
• Training & Development opportunities, career growth.
• Tuition Reimbursement.
• Pet Insurance.
• Team Member Hotel Rates, other discounts, perks and more.

Additional Information

This role supervises the Stewarding Department and supports banquet, culinary, and outlet teams to keep kitchen and back-of-house operations prepared for service and events.

Who You Are

• Clear Communicator: Sets expectations confidently and promotes a positive, collaborative environment.
• Empowering Leader: Delegates effectively, monitors performance, and provides constructive feedback.
• Operational Expert: Understands cleaning, maintenance, and organization of kitchen equipment and dining areas.
• Safety Advocate: Upholds health and food safety regulations and maintains sanitation compliance.
• Inventory Strategist: Manages supplies with precision to keep kitchens stocked and organized.
• Veterans and military spouses are encouraged to apply.