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Job Description

The Dunhill Hotel in Charlotte, NC invites you to join our on-site team as a Bell Person/Valet. This role offers USD 17 - 18 per hour and a benefits package designed to support you, including dental insurance, health insurance, vision insurance, paid time off, and an employee discount. The position emphasizes professional presentation and guest-focused service, contributing to a positive, efficient experience for visitors.

Responsibilities

  • Greet guests and provide attentive customer service while anticipating their needs.
  • Maintain excellent guest relations with a positive attitude toward guests, clients, and co-workers.
  • Carry out other duties and tasks as assigned by the manager.
  • Approach all interactions with guests and team members in a friendly, service-oriented manner.
  • Communicate effectively with other departments as necessary to support smooth operations.
  • Maintain a well-groomed, professional appearance.

Requirements

  • Previous guest services experience preferred.
  • Demonstrates excellent customer service skills.
  • Shows strong organizational skills, accuracy, and attention to detail.
  • Occasional lifting, carrying, pushing, and pulling up to 40 lbs.
  • Candidates must successfully complete a drug screen and background check to be eligible for hire.

Benefits

  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Employee discount

Location note: this is an onsite role in Charlotte, North Carolina.

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