Hotel Sales Manager

Join Hartford Marriott Downtown in Hartford, CT as a Hotel Sales Manager and enjoy a benefits-forward environment designed to support your professional growth. Expect comprehensive health coverage, a robust 401(k) plan, generous hotel discounts, and practical perks like On Demand Pay and Shoes for Crews. The role emphasizes building strong corporate partnerships, driving room nights, maximizing meeting space utilization, and growing ancillary revenue within a collaborative, guest-focused team.

Benefits and Culture

• Health insurance begins the first of the month after hire
• Medical, dental, and vision coverage for full-time associates
• Dental and vision coverage for part-time associates (17.5 hours/week)
• Paid time off within the first 90 days of employment
• Paid holidays for eligible associates
• Paid days off for your Birthday and Employment Anniversary date (five years or more)
• On Demand Pay
• Pet Insurance
• 401k Plan
• Hotel Discounts
• Shoes for Crews

Health and Wellness

Access comprehensive health benefits with eligibility starting after hire, plus paid time off and holidays to support work-life balance. Full-time associates receive medical, dental, and vision coverage, while part-time associates (averaging 17.5 hours per week) can enroll in dental and vision coverage. You also receive paid time off within the first 90 days and paid time off for birthdays and employment anniversaries after five years of service.

Waterford Extras

• On Demand Pay for flexible access to earnings
• Pet Insurance for associates and their families
• 401k Plan to plan for the future
• Hotel Discounts on stays and services
• Shoes for Crews subsidy for eligible associates

Responsibilities

• Solicit new and existing corporate accounts to meet and exceed revenue goals
• Meet monthly, quarterly, and annual room night and revenue targets
• Identify and pursue new business opportunities through prospecting, networking, and cold calling
• Develop and maintain strong relationships with key corporate clients
• Conduct regular sales calls, site tours, and client entertainment
• Maintain detailed account records and production history in CI/TY
• Ensure high levels of client satisfaction and repeat business
• Analyze market trends, competitor activity, and industry developments
• Participate in local and national networking events, trade shows, and industry organizations
• Collaborate with revenue management to optimize pricing strategies and inventory controls
• Partner with operations, front office, and event teams to ensure seamless execution of client expectations
• Attend weekly sales meetings and contribute to strategy discussions
• Work closely with the catering and group sales teams to maximize total hotel revenue
• Prepare weekly sales reports, forecasts, and action plans
• Maintain accurate sales activity tracking and pipeline management
• Ensure compliance with brand standards and sales systems

Requirements

• Bachelor’s degree in Hospitality, Business, or related field preferred
• 2–5+ years of hotel sales experience, preferably at a full-service property
• Experience with Group Sales
• Strong knowledge of Marriott sales systems (CI/TY, MARSHA) preferred
• Proven track record of meeting or exceeding sales goals

Technologies

• CI/TY
• MARSHA
• Microsoft Office
• CRM systems