Housekeeping Supervisor

Join Sheraton Lincoln Harbor Hotel in Weehawken, NJ (onsite) as a Housekeeping Supervisor, overseeing day-to-day housekeeping operations with a focus on delivering consistently clean rooms and strong guest satisfaction. This hourly role offers $23–$25 per hour and an environment where cleanliness standards, safety, and clear documentation matter.

What you’ll do

• Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons.
• Assign rooms and work areas based on occupancy, staffing levels, and operational needs.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to hotel standards.
• Follow up on room discrepancies, maintenance issues, guest requests, and special cleaning requirements.
• Support team growth by assisting with training, coaching, and development for housekeeping employees.
• Monitor attendance, punctuality, grooming, appearance, and adherence to hotel policies.
• Ensure proper use and handling of cleaning chemicals, equipment, linens, and supplies.
• Maintain appropriate inventory levels and communicate supply needs to management.
• Coordinate with Front Desk, Engineering, and other departments regarding guest needs and room status updates.
• Respond promptly and professionally to guest concerns and requests.
• Ensure lost and found procedures are followed accurately.
• Promote a safe work environment and ensure employees follow all OSHA, hotel, and safety guidelines.
• Complete required housekeeping reports, checklists, and documentation accurately.
• Monitor productivity to help ensure departmental standards are consistently met.
• Assist with deep-cleaning projects, inspections, and other special assignments.
• Maintain confidentiality of guest and employee information.
• Perform other duties as assigned by management.

What you bring

• Previous housekeeping experience in a hotel or hospitality environment required.
• Previous supervisory or leadership experience preferred.
• Knowledge of PMS is preferred (LightSpeed).
• Strong knowledge of hotel housekeeping procedures and cleanliness standards.
• Excellent communication, organizational, and leadership skills.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail and a commitment to guest satisfaction.
• Ability to prioritize tasks and manage multiple responsibilities.
• Ability to work flexible shifts, including weekends and holidays, as required.
• Must be able to work collaboratively with other departments and employees.

Tools and technology

• LightSpeed
• PMS

Physical requirements

• Ability to stand and walk for extended periods.
• Ability to bend, reach, and lift as required.
• Ability to inspect guest rooms and housekeeping areas throughout the shift.