Stewarding Supervisor

The Stewarding Supervisor oversees daily back-of-the-house standards across Stewarding areas at Monterey Plaza Hotel & Spa. This role leads the Stewarding team, supports Operations for Restaurants, Room Service, and Banquet-Kitchen, and coordinates cleanliness, equipment readiness, and cross-department communication.

Key Responsibilities

• Support Operations in Restaurants, Room Service, and Banquet-Kitchen.
• Assign, direct, and inspect the daily work of all employees assigned to the Stewarding department.
• Organize, maintain, and distribute all equipment used by restaurant departments, including china, glass, silver, and other equipment.
• Inspect work areas and the loading dock daily for maintenance needs, organization, and cleanliness; process work orders when necessary.
• Participate with the Executive Chef regarding the settling of major grievances, while handling minor items as needed on a daily basis.
• Train new hires as assigned.
• Act as a liaison between Stewarding and other F&B supervisors.
• Monitor and order department product through the purchasing department or outside vendors as directed by Executive Steward.
• Attend Banquet guest meetings when necessary.
• Perform other duties as assigned by the supervisor.

Required Knowledge and Skills

• Knowledge of stain removal and chemical cleaning agents, including the operation of different types of equipment.
• Ability to learn and apply Hazardous Chemical training standards.
• Effective communication skills.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Strong attention to cleanliness quality.
• Ability to interpret instructions provided in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Ability to maintain productive working relationships with other departments, associates, and guests.
• Meet legal age requirements for the position.
• Two to four years of directly related experience within the Stewarding field.
• High school diploma or GED preferred.
• Regular attendance in conformance with hotel standards is essential; irregular attendance may lead to disciplinary action up to termination.

Physical Demands

• Regularly required to walk, reach with hands and arms, and stoop, kneel, and crouch.
• Frequently lift and/or move up to 50 pounds.
• Ability to push and pull equipment weighing up to 100 pounds.

Work Environment

• Frequently exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions.
• Occasionally exposed to toxic or caustic chemicals.
• Noise level is usually moderate.

Grooming

All associates must maintain a neat, clean, and well-groomed appearance (specific standards are available).

Compensation

$30.00 per hour. The position is eligible for a potential increase after six months.

Schedule and Compliance

• Schedules may vary due to the cyclical nature of the hospitality industry and business needs.
• Upon employment, associates must fully comply with hotel rules and regulations for safe and efficient operation of hotel facilities.

Location

Monterey, CA (onsite).