Overnight In Room Dining Server

Deliver luxury overnight in-room dining service for guests and private residential condominiums at a 24/7 property in Miami.

Responsibilities

• Assemble, inspect, and deliver overnight food and beverage orders using upscale trays or heated IRD trolleys, finished with fine linens, silverware, and correct condiments.
• Discreetly set up meals inside guest rooms or residential suites per luxury hotel standards, including offering to open wine bottles, uncover dishes, or adjust room lighting and climate controls.
• Complete regular floor sweeps to retrieve soiled IRD trays, carts, and glassware from guest hallways and service landings in a quiet, timely manner.
• Maintain absolute professionalism, privacy, and polished etiquette when entering occupied rooms or resident homes during late-night hours.
• Handle overnight room service phone calls, take accurate orders, accommodate special dietary requests, and upsell premium beverages or desserts.
• Process overnight guest and resident folio charges accurately through the property management system (e.g., Opera Cloud, Micros POS) and obtain required signatures.
• Coordinate with the overnight kitchen supervisor/cook to ensure orders are dispatched rapidly, accurately, and served at proper temperatures.
• Keep the IRD pantry, hot box equipment, and service staging areas clean, sanitized, and fully stocked (clean glassware, napkins, cutlery).
• Complete detailed night audit logs, track late-night guest preferences, and communicate maintenance or security notes to the morning guest experience team.
• Perform other related duties as assigned by management.

Requirements

• Minimum 1 to 3 years of food and beverage service experience, preferably in a luxury hotel, upscale restaurant, or high-end resort room service environment.
• Physical ability to push heavy IRD rolling carts, walk long corridors, stand, and lift trays weighing up to 30–40 pounds throughout an overnight shift.
• Impeccable grooming with refined verbal communication skills and a calm, reassuring presence for tired or late-arriving guests.
• Comfort using handheld POS terminals and room service management software.
• Flexibility for overnight shifts (typically 11:00 PM to 7:00 AM), plus weekends and holidays as needed for 24/7 operations.

Technologies

• Opera Cloud
• Micros POS
• Handheld POS terminals

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington: 8 paid holidays per year
• For Employees Based in Washington: Up to 20 days of paid vacation per year, based on classification and length of service
• For Employees Based in Washington: Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next
• For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• For Employees Based in Colorado: Up to 20 days of paid vacation per year, based on classification and length of service
• For Employees Based in Colorado: 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked
• For Employees Based in California: 8 paid holidays per year
• For Employees Based in California: Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO
• For Employees Based in California: Paid Sick Time accrues at 1 hour for every 30 hours worked; unused time carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over

Location: Miami, FL (onsite)

Employment type: Hourly

Minimum experience: 1 years

Posting date: Posted on 11/8/2026 and will remain open for at least 60 days.

Please note: Certain benefits for associates in Washington, Colorado, and California may vary based on the applicable CBA and plan documents. In the event of any conflict, the terms of the applicable CBA and governing plan documents control.