Server Bank & Bourbon

At Loews Philadelphia Hotel, the Restaurant Server role supports a welcoming, high-quality dining experience in an onsite setting in Philadelphia, PA. This part-time position focuses on attentive table service, accurate order delivery, and the kind of hospitality that helps guests feel taken care of from the first greeting to the final check-in.

Key Responsibilities

• Greet guests promptly and present menus confidently
• Take accurate food and beverage orders, including dietary preferences
• Serve orders efficiently while ensuring quality and presentation
• Check back with guests throughout their visit to confirm satisfaction
• Process payments accurately using POS systems
• Maintain thorough menu knowledge and provide recommendations when requested
• Relay guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and properly stocked
• Assist with opening, closing, and restocking duties
• Support team members to maintain timely, coordinated service
• Address guest concerns professionally and escalate when needed
• Maintain regular attendance in line with company standards
• Be available to work varying schedules based on business needs
• Attend all mandatory training sessions and meetings
• Perform other duties as assigned

Requirements

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend, and lift up to 40-50 pounds as needed

Preferred Qualifications

• Experience with POS systems
• High School Diploma or equivalent

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days
• Vacation
• Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

In this role, you bring a service-focused approach, strong communication, and a detail-oriented mindset that helps during busy service periods. You enjoy working as part of a team, staying organized, and contributing to a memorable dining atmosphere. Veterans and military spouses are encouraged to apply.