Banquet Houseman

The Summit Hotel in Cincinnati offers a welcoming, team-oriented environment where attention to detail and guest-focused service drive success. Enjoy a competitive compensation package with daily pay options, a team member hotel discount program, uniforms provided for most roles, comprehensive benefits, paid time off, a 401(k) with employer match, dining and beverage discounts, and tuition reimbursement. This is an onsite position that supports memorable events through collaboration, safety, and hospitality excellence.

Responsibilities

• Review server and house person BEOs to confirm all details are correct.
• Prepare rooms, buffets, and tables per BEO specifications and supervisor guidance; verify electrical hook-ups work and secure all exposed cords. Handle guest interactions in a cordial, efficient, and professional manner while upholding high standards.
• Keep storerooms clean, organized, and secure; assist with equipment inventory as scheduled; participate in regular staff setup and technical training.
• Arrange the banquet hall to promote a productive, safe, and energy-conscious work environment; maintain equipment through cleaning and repairs as needed.
• Set any unused rooms to the department’s standards.
• Communicate concerns to the Banquet Manager in a timely manner.
• Assist servers during service by addressing requests and notifying a supervisor promptly of any issues.
• Maintain a cooperative, team-oriented attitude with supervisors and colleagues across departments.
• Enforce safety and sanitation procedures, including safety guidelines and OSHA requirements.

Requirements

• Education: High school education or equivalent experience.
• Experience: At least six months in a hotel or convention center banquet food and beverage services environment; knowledge of banquet operations, convention services setup, and familiarity with AV equipment operations preferred.
• Language: Able to read, speak, and understand English.
• Physical: Able to lift and carry 20 to 40 pounds; stand continuously for extended periods.
• Communication: Able to convey information about hotel services to management, staff, and guests.

Technologies

• AV equipment

Physical Demands

• Continuous standing as needed
• Lift, pull, push, bend, and move items to support hotel operations

Benefits

• Competitive Salary
• Daily Pay
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401(k) with employer match
• Food and Beverage Discounts
• Tuition Reimbursement