Private Dining Sales & Catering Manager

What we offer

Hotel Fraye in Nashville, onsite, is hiring a Private Dining Sales & Catering Manager. The role carries a competitive annual compensation of USD 65,000 to 72,000 and a benefits package that includes medical, dental, and vision coverage, life insurance, short- and long-term disability options, a 401(k) plan, and tuition assistance. You’ll enjoy discounted room rates at Concord managed hotels, access to training and development programs, and clear pathways for career advancement. This position emphasizes collaboration with culinary and operations teams to drive private dining revenue while delivering exceptional events, within a culture that values work-life balance and diversity.

Responsibilities

• Lead private dining reservations, restaurant buyouts, and partner events.
• Report to the Regional Director of Sales & Marketing and the General Manager.
• Generate event sales by pursuing new business and preserving relationships with existing clients.
• Serve as the primary contact for clients to plan events, draft contracts, and detail specifications for restaurant teams to execute.
• Coordinate with event vendors including florists, rental companies, and security.
• Partner with Concord Hospitality operations teams on event preparation (culinary, back of house, servers).
• Meet with clients for site inspections and walk-throughs to secure business and finalize details.
• Manage all catering events from booking through completion and handoff to operations.
• Create proposals, contracts, event orders, and tailored packages for each client.
• Recap events and provide insights to operations, sales, and production teams.
• Maintain fiscal responsibility for rentals and supplies.
• Handle day-to-day group requests and coordinate with the team to ensure accurate execution of orders.
• Plan and execute an effective social media plan in collaboration with digital marketing partners.
• Maintain current knowledge of event and catering industry practices.
• Respond promptly and professionally to internal partners and external clients, delivering clear communications across Concord channels.
• Demonstrate strong time management, self-motivation, proactive planning, and meticulous attention to detail.
• Maintain existing accounts while developing new business for the restaurants.
• Monitor pre-event, event, and post-event details, tracking all particulars such as concessions, group history, deadlines, contracts, event orders and BEOs, and billing details.
• Collaborate with hotel leadership and operations to plan, promote, and execute private events, including influencer receptions and ticketed or promotional reservations.
• Attend client functions as needed.
• Work with internal and external partners to forecast food and beverage revenue.
• Learn the hotel’s food and beverage products, pricing, and presentation to support event success.
• Consistently meet sales activity and revenue goals through proactive and reactive calls, tours, and appointments.
• Learn and use digital sales systems and processes (Delphi, CI/TY, PMS) and apply the hotel’s sales strategies to achieve targets.
• Prepare for and participate in internal meetings, reporting, planning, training, and related communications.
• Foster a collaborative, entrepreneurial team culture aimed at achieving hotel goals.
• Invest in career development and pursue training and growth opportunities.
• Fulfill reasonable requests from Management and adhere to company policies and procedures.

Technologies

• Delphi
• CI/TY
• PMS

Benefits

• Medical, dental, and vision plans
• Life insurance
• Short-term disability options
• Long-term disability options
• 401(k) options
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training and development opportunities
• Career advancement opportunities

Why Concord

Concord Hospitality invests in its associates through comprehensive training and development at all levels, anchored by an Associate First culture that prioritizes growth, balance, and opportunity. The company values the contributions of its team and is committed to recognizing hard work and excellence. Concord embraces diversity and strives to be a great place to work for all, supported by inclusive practices and supportive leadership.