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7d ago

Night Auditor

Valhalla Resort Hotel Helen, GA

Helen, GA

7d ago

$15 - $15/hr Full time Accounting Administrative Support Auditing

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Job Description

Valhalla Resort Hotel in Helen, Georgia seeks a Night Auditor to oversee the hotel's nightly front desk operations, perform the daily audit process, and deliver guest services that support accurate financial transactions and overall guest satisfaction. This onsite role offers a pay rate of $15 per hour and requires at least one year of hotel experience to ensure precise handling of transactions and guest interactions.

Responsibilities

Process guest reservations, check-ins, check-outs, payments, and service requests in line with training materials and quality assurance standards.
Administer the property management system proficiently.
Adhere to uniform, identification, dress, and grooming standards.
Maintain a friendly and hospitable demeanor with guests and coworkers.
Remain at the front desk during all hours of operation and communicate effectively with guests and staff.
Respond quickly and appropriately to emergencies.
Address guest or security issues according to training.
Acquire and maintain knowledge of local attractions and amenities to assist guests.
Keep the front desk and office, including files, clean and organized.
Handle collections, including credit card and direct bill, in accordance with company policies.
Accept reservations per company policies.
Monitor competitor occupancy and rates to optimize pricing.
Maximize occupancy.
Complete all required documentation (daily reports, checklists, etc.) promptly.
Quote daily rates accurately and issue credits per company philosophy, using sound judgment.
Maintain control over keys, company and guest property, and confidential information.
Perform other duties as assigned to support guest satisfaction.

Requirements

Ability to respond quickly and appropriately to emergency situations.
Experience in accurate cash handling and credit card processing.
Experience protecting confidential information, including guest registrations and credit card data.
Experience using computers, data entry, and basic accounting tasks.
Ability to work well with others.
Customer-focused with the ability to anticipate guest needs and respond professionally in varied settings.
Strong listening skills to understand guest wishes.
Composure to work under pressure and resolve guest concerns.
Approachability to facilitate effective communication with guests and team members.
Weekend and holiday availability is required.

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off
Vision insurance

Experience

Hotel experience: 1 year (Required)

Relocation

Relocation to Helen, GA 30545 is required before starting work.

Work Location

In person — Helen, GA (onsite)

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7d ago

Restaurant Manager

Lightwell Hotel + Spa Hood River, OR

Hood River, OR

7d ago

$55k - $65k/yr Full time Food and Beverage Guest Relations Hospitality

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Job Description

Restaurant Manager role at Lightwell Hotel + Spa in Hood River, OR, overseeing daily operations across multiple food and beverage outlets, guiding staff, and delivering guest-centric service and operational excellence; salary USD 55,000 - 65,000 per year.

Responsibilities

Oversee daily operations across multiple food and beverage outlets
Recruit, hire, train, coach, and develop a high-performing team
Create schedules to optimize service levels and labor efficiency
Drive revenue by delivering exceptional guest experiences and operational excellence
Monitor food, beverage, and labor costs and implement waste-reduction measures
Maintain inventory controls and ordering procedures
Ensure compliance with health, safety, and sanitation standards
Respond to guest feedback promptly and resolve issues professionally
Collaborate with hotel and spa leadership to deliver seamless guest experiences across the property
Cross-train staff across outlets to increase flexibility and support operations
Foster a positive, accountable, and team-oriented culture

Requirements

2-5 years of restaurant management experience
Proven leadership with a passion for coaching and developing staff
Strong organizational and communication abilities
Thrives in a fast-paced, hospitality-driven environment
Knowledge of restaurant financials, inventory management, and cost control practices
Strong problem-solving skills and keen attention to detail
Current Oregon Food Handler Card and OLCC Service Permit, or ability to obtain them upon hire

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Why join Lightwell?

Competitive salary
Medical, dental, and vision insurance
401(k) with company match
PTO
Monthly parking stipend
Employee Assistance Program (EAP)
Employee discounts on VIP Hospitality Group properties hotel stays
Employee discounts on dining, retail, and café
Opportunities for growth and advancement within a growing hospitality company
Collaborate with a passionate team at a boutique hotel in the Columbia Gorge

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7d ago

Hotel Concierge Lounge Attendant

Renaissance Hotel - Cincinnati Cincinnati, OH

Cincinnati, OH

7d ago

$15 - $18/hr Full time Concierge Customer Service Food and Beverage

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Job Description

Join Renaissance Hotel - Cincinnati, a luxury property in downtown Cincinnati, as a Concierge Lounge Attendant. This onsite role focuses on delivering a high quality guest experience in the club lounge, with duties including taking orders, making recommendations, and processing payments. You will build guest relationships, expand your knowledge of wines, beer, and cocktails, and help create a fun, enjoyable atmosphere for every guest. The position offers a competitive pay rate of $15-$18 per hour, with AM shifts and occasional evenings and weekends as needed. Weekend availability is required.

Responsibilities

Engage with guests, taking drink and food orders and processing payments
Provide recommendations and demonstrate knowledge of wines, beer, and cocktails
Ensure guest needs are met and that they have an excellent, enjoyable time
Demonstrate strong multi-tasking by handling multiple tables and tasks efficiently
Deliver high-quality service in a friendly, proactive, and attentive manner
Serve food and drinks, then clean and clear tables
Assist with opening and closing duties
Learn about food and beverages to enhance guest experience
Stand, walk, and carry heavy trays of food and drinks
Experience in fine-dining is a plus
Maintain a friendly, attentive attitude and a passion for delivering high-quality service

Requirements

Minimum 2 years of previous hotel club lounge attendant experience; preferred
Role: Hotel Food & Beverage Club Lounge (Concierge attendant)
Weekend availability required
Weekend morning availability required

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7d ago

Guest Services Agent

Avila La Fonda Hotel Avila Beach, CA

Avila Beach, CA

7d ago

$17 - $18/hr Part time Administrative Support Customer Service Front Desk

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Job Description

Avila La Fonda Hotel in Avila Beach, California is looking for a friendly Front Desk/Guest Services Agent to welcome guests and support a boutique hotel experience. This part-time role centers on smooth check-ins and check-outs, handling reservations, answering inquiries, and providing warm, informed service that enhances the guest stay.

Location: Avila Beach, CA (onsite)

Compensation: USD 17 - 18 per hour • Part time

Responsibilities

Greet guests and provide information in a courteous, efficient, and friendly manner
Build a solid understanding of hotel staff, room locations, rates, and available amenities to assist guests
Manage guest check-ins and check-outs with professionalism
Process reservation requests promptly via phone, email, and in person
Answer incoming calls in accordance with established telephone etiquette
Perform additional duties as required
Host daily guest receptions and assist with light food preparation for these events

Requirements

Friendly, outgoing demeanor with a welcoming smile
Open availability to cover shifts

Benefits

Flexible schedule
Paid time off

Shifts

Morning: 6:30 AM – 3:00 PM
Midday: 11:00 AM – 7:30 PM
Evening: 2:30 PM – 11:00 PM
Weekend availability required

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7d ago

Guest Room Team Member

Vintel Hotel Spartanburg LLC Spartanburg, SC

Spartanburg, SC

7d ago

$14+/hr Full time Custodial Services Guest Relations Hospitality

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Job Description

Join Vintel Hotel Spartanburg LLC in Spartanburg, South Carolina as a Guest Room Team Member. This on-site housekeeping role centers on cleaning and sanitizing guest rooms while supporting daily operations, with a strong focus on guest comfort, safety, and sustainable practices. The position offers USD 14 per hour and invites you to contribute to a guest-centered hotel environment.

Responsibilities

Clean and sanitize guest rooms, bathrooms, corridors, and other assigned areas following established standards and procedures, ensuring rooms are ready for occupancy and meet guest expectations.
Make beds, change linens, and replenish towels and amenities to maintain cleanliness and presentation in guest accommodations.
Perform general cleaning tasks including dusting, vacuuming, mopping, and wiping down surfaces to remove dirt, debris, and stains.
Inspect rooms for damage, maintenance issues, or safety hazards, and report findings to the appropriate department for resolution.
Restock housekeeping carts with cleaning supplies, amenities, and linens to maintain adequate inventory for daily operations.
Respond promptly and courteously to guest requests for additional towels, toiletries, or other amenities to enhance comfort and satisfaction.
Follow safety protocols and use personal protective equipment (PPE) as required to prevent accidents and the spread of contaminants.
Adhere to environmental sustainability practices, including proper waste disposal, recycling efforts, and energy conservation initiatives.
Maintain a professional appearance and demeanor when interacting with guests, colleagues, and management, representing the hotel brand and values.
Collaborate with housekeeping staff, front desk associates, and maintenance personnel to ensure smooth coordination across departments.
Adhere to grooming, uniform, and dress code policies.
Assist with varied projects as assigned and perform other duties as needed.

Requirements

Knowledge of cleaning techniques, equipment, and chemicals.
Attention to detail and a commitment to cleanliness and hygiene.
Physical stamina and endurance to perform repetitive tasks and lift or move heavy objects.
Excellent time management and organizational skills.
Ability to work independently and as part of a team in a fast-paced environment.
Flexibility to work weekends, holidays, and overtime as needed.

Physical Requirements

Ability to stand and walk for extended periods while performing cleaning duties throughout the hotel, including guest rooms, corridors, and public areas.
Capacity to lift and carry cleaning supplies, linens, and equipment weighing up to 20–30 pounds to assist with inventory management and restocking.
Proficiency in reaching, stretching, bending, and stooping to access high shelves, low surfaces, and tight spaces during cleaning and inspections.
Strong hand-eye coordination and manual dexterity to operate cleaning equipment and perform detailed tasks such as making beds and folding linens.
Good vision to read labels and cleaning instructions, assess cleanliness, and identify maintenance issues throughout the hotel environment.
Adequate hearing to communicate effectively with colleagues and supervisors and stay aware of safety concerns.
Sufficient stamina to maintain energy and concentration over long shifts and high volumes of cleaning tasks.
Ability to move quickly between tasks and adapt to changing priorities and schedules.

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7d ago

Bell Clerk

1 Hotel Kauai, L.L.C. Princeville, HI

Princeville, HI

7d ago

$28+/hr Full time Concierge Customer Service Doorman

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Job Description

Bell Clerk / Doorperson position at 1 Hotel Kauai in Princeville, HI, working in a 24-hour operation focused on guest and partner needs.

Responsibilities

Be the first to meet our guests.
Provide our guests with impeccable service, reflecting a first glimpse of the brand’s best self.
We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.

Requirements

Passionate about guest service, enjoys physical work and has previous similar work experience.
Previous customer or guest service experience, a team player, hard worker, and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.

Benefits

USD 28.00 per hour

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$28.00 Per Hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

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7d ago

Hotel Front Desk Agent/Night Audit

Hotel In Houston North I-45 Houston, TX

Houston, TX

7d ago

$10 - $12/hr Full time Accounting Administrative Support Auditing

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Job Description

The Hotel Front Desk Agent/Night Audit role at Hotel In Houston North I-45 is a full-time, onsite position in Houston, TX with a pay rate of USD 10 - 12 per hour. The role combines front desk guest services with night audit duties and requires experience with property management systems such as Choice Advantage and Opera, along with managing reservations, check-in and check-out procedures, and payments.

Responsibilities

Provide front desk and guest services experience in a hotel environment, delivering professional service at all times.
Demonstrate excellent customer service and maintain a business-minded approach to operations.
Utilize front desk PMS systems, including Choice Advantage and Opera, to handle reservations, check-ins, check-outs, and payments.
Apply accounting-related responsibilities, including CLC and corporate account routing tasks.
Collaborate closely with the housekeeping team to ensure smooth guest experiences.
Monitor guest accounts carefully to maintain accuracy and resolve discrepancies.
Be available on an on-call basis as needed.

Requirements

Proven experience at a hotel front desk and in guest services.
Strong customer service skills combined with a business-focused mindset.
Proficiency with front desk PMS systems such as Choice Advantage and Opera, including managing reservations, check-ins, check-outs, and payments.
Experience with accounting processes, CLC, and corporate account routing.
Ability to work collaboratively with the housekeeping team.
Strong attention to guest accounts and financial records.
Willingness to be on call when required.