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25d ago

River Lodge Houseman

Wilderness Hotel and Resort Inc Sevierville, TN

Sevierville, TN

25d ago

$15+/hr Full time Custodial Services Hospitality Hotel

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Job Description

The River Lodge Houseman role supports housekeeping operations for Wilderness Hotel and Resort Inc, stationed onsite in Sevierville, Tennessee. The position assists room attendants and inspectors by transporting clean and dirty linens, delivering supplies, and disposing of trash, while also handling guest requests and coordinating with Guest Services as needed. The role is compensated at USD 15 per hour.

Responsibilities

Perform storage closet inventories and replenish supplies as required.
Assist room attendants with tasks such as stripping bed linens and removing trash, plus other duties as assigned.
Sort soiled linen and towels into separate carts and transport to the basement.
Move clean towels and linens from the basement to the houseman closet when needed.
Maintain a clean, organized houseman closet and complete the daily check list.
Deliver items to rooms as requested by guests through the front desk, including irons and extra linens.
Retrieve items used by previous guests found in rooms or hallways and return them to proper locations.
Keep floors clear of trash, dirty linens, and towels; wipe spills as they occur.
Handle chemicals in accordance with provided directions, review material safety data sheets, and wear PPE as required.
Follow safety procedures for bending, lifting, and operating equipment; adhere to protections against bloodborne pathogens.
Report hazardous conditions in the work area or equipment to Management.
Document and secure lost and found items and submit them in line with Company policy.
Interact with guests in a professional and friendly manner.
Complete the required form promptly when damage to property or missing room inventory is discovered, then submit to the Manager.
Maintain regular and predictable attendance.
Perform other duties as assigned by management.

Requirements

Level 2: Read and comprehend simple instructions, short correspondence, and memos.
Level 2: Write simple correspondence.
Level 2: Effectively present information in one on one and small group settings to customers, clients, and colleagues.
Level 1: Perform arithmetic with two digit numbers, including money, weight, volume, and distance.
Level 2: Apply common sense to carry out detailed but straightforward written or oral instructions.
Level 2: Handle problems involving a few concrete variables in standardized situations.
Ability to work independently with minimal supervision.
Good attendance and punctuality.
Professional demeanor and grooming.
Maintains proper uniform attire and presents oneself professionally.
Efficient work pace.
Adheres to all resort and office policies and standard operating procedures.
Maintains a positive attitude and professional conduct.

Physical Demands

Regularly stand, walk, and use hands to finger, handle, or feel; reach with hands and arms; bend, kneel, crouch, or crawl; speak and hear.
Regularly lift 50 pounds or more with assistance; frequently lift up to 25 pounds; occasionally lift up to 10 pounds.
Vision requirement: close vision.

Work Environment

Occasionally exposed to toxic and caustic chemicals.

Noise Levels

Moderate

Vision Requirements

Close vision

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26d ago

Front Desk Supervisor

Pyramid Hotel Group Kamas, UT

Kamas, UT

26d ago

$23 - $25/hr Full time Administrative Support Customer Service Front Desk

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Job Description

The Front Desk Supervisor role at Black Rock Mountain Resort in Kamas, Utah focuses on leading Front Office operations, supervising staff, assisting guest services, and upholding SOPs to deliver service excellence.

Responsibilities

Lead Front Office operations by example, maintaining a high standard of service across the team.
Supervise front desk staff, assist guest services, and manage daily operations while encouraging teamwork and adherence to procedures.
Help guests discover their Wanderlust by delivering outstanding service, engaging with guests, and addressing needs authentically.
Address guest concerns proactively to ensure satisfaction and create memorable moments.
Oversee the daily shift, ensuring all team members follow standard operating procedures.
Pre‑assign rooms, ensuring VIPs, repeat guests, packages, and special requests are properly handled.
Manage the house bank and perform transactions such as cashing checks, safe deposits, and refunds.
Convey critical information to the Manager on Duty to keep tasks running smoothly.
Coach and mentor front desk staff, resolve issues, and provide constructive feedback.
Lead training and development for new Front Desk Agents to maintain exceptional service levels.
Train WARM students and guide them through front desk responsibilities to build essential hospitality skills.
Support ongoing development of all front desk staff with hands‑on training, coaching, and regular feedback.
Collaborate with Maintenance and Housekeeping to ensure seamless daily operations.
Promote and sell special hotel programs to drive revenue and enhance guest experiences.
Know and implement emergency procedures and policies as needed.
Support other departments and assist managers with hotel tasks and projects.
Work flexible hours, including mandatory weekend shifts, to ensure proper staffing.

Requirements

High school diploma or equivalent.
1 to 2 years of experience in a Front Desk or similar customer‑facing role.
Strong leadership and interpersonal skills with the ability to motivate and coach a team.
Experience training, mentoring, and supporting new employees, including students.
Excellent communication skills for professional interaction with guests and team members.
Ability to multi‑task and thrive in a fast paced environment.
Knowledge of hotel systems and the ability to quickly learn new software programs.

What you will have an opportunity to do

Oversee Front Office operations, modeling a high standard for service and efficiency.
Supervise staff, assist guest services, and manage day‑to‑day operations while fostering teamwork and SOP adherence.

About Our Property

Join a career rooted in Utahs natural beauty at Black Rock Mountain Resort in Heber City, offering a balanced environment that blends work with the surrounding mountains. The property emphasizes professional excellence, modern amenities, and a supportive community, creating opportunities to deliver outstanding guest experiences while supporting your well‑being and growth.

Physical Requirements

Ability to sit or stand for extended periods and lift up to 30 lbs.
Comfort using standard office equipment such as computers and telephones.

Compensation

Hourly rate: $23.00 – $25.00.

What Are We Looking For

High school diploma or equivalent.
1–2 years of experience in a Front Desk or similar customer‑facing role.
Strong leadership and interpersonal skills with the ability to motivate and coach a team.
Experience training, mentoring, and supporting new employees, including students.
Excellent communication skills for professional interaction with guests and team members.
Ability to multi‑task and handle a fast paced environment.
Knowledge of hotel systems and the ability to quickly learn new software programs.

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26d ago

Hotel Housekeeping Attendant

Best Western Plus Rivershore Hotel Oregon City, OR

Oregon City, OR

26d ago

$18+/hr Part time Custodial Services Hospitality Hotel

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Job Description

Best Western Plus Rivershore Hotel in Oregon City, OR is hiring a part-time Hotel Housekeeping Attendant at USD 18 per hour.

Responsibilities

Change bed linen and make beds
Replace used towels
Sweep and mop floors
Vacuum carpets
Dust furniture
Replenish bath care products such as soap and shampoo
Report any technical issues and maintenance needs
Address guests’ queries about additional services
Help guests retrieve lost items
Ensure all assigned rooms are clean and tidy by the end of the shift
Follow hotel security guidelines

Requirements

Minimum 1 year of work experience as a Room Attendant or Maid
Experience with industrial cleaning equipment and products
Good physical health and stamina
Flexibility to work in shifts
Ability to work with little or no supervision while maintaining high performance standards
Excellent organizational skills
Ability to follow instructions

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift

Day shift
Morning shift

Application Question

Do you agree that you understand this is a weekend required position?

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26d ago

Seasonal Cabana Esthetician

Pyramid Hotel Group Chatham, MA

Chatham, MA

26d ago

$6 - $6/hr Part time Guest Relations Hospitality Hotel

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Job Description

Join Chatham Bars Inn, part of Pyramid Global Hospitality, as a Seasonal Cabana Esthetician in Chatham, MA. This onsite, part-time spa role centers on guest wellness and beauty, offering hands-on training in the spa's facial treatment offerings and the opportunity to earn tips while delivering attentive guest care.

Responsibilities

Effectively provide wellness and beauty solutions to meet guest needs.
Be willing to train in the spa's facial treatment offerings.
Build product and service knowledge to deliver wellness and beauty solutions that meet guest expectations.

Requirements

Positive attitude
One to three years of esthetics experience strongly desirable
Fluency in English, both verbal and non-verbal
Interpersonal skills to interact effectively with guests and co-workers
Professional, neat, and well-groomed appearance
Attention to detail, speed, and accuracy in job functions
Ability to prioritize and organize
Follow directions thoroughly
Clear communication
Ability to work cohesively with co-workers as part of a team
Calm, clear thinking and good judgment to resolve problems
Maintain confidentiality of guest information and pertinent hotel data
Physical stamina and a positive mental attitude in a fast-paced environment
Strong communication with guests, management, and co-workers
Current Type 6 Esthetics State License

Physical Demands

Must be able to stand for a minimum of 6 hours per day
Must be able to push, pull, tug, lift, and carry up to 50 lbs during treatment preparation and training

Work Environment

Fast-paced setting where guest satisfaction is a primary objective
Ability to work in an environment where guests may be scantily clad or disrobing for services

Compensation

$6.75 per hour plus tips

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26d ago

House Attendant

Pyramid Hotel Group Philadelphia, PA

Philadelphia, PA

26d ago

$17 - $17/hr Full time Custodial Services Customer Service Guest Relations

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Job Description

Based at Cambria Hotel Philadelphia Downtown Center City, a property within the Pyramid Hotel Group family, this House Attendant role focuses on maintaining pristine public areas and assisting room attendants to ensure guest comfort. This onsite position in central Philadelphia emphasizes teamwork and guest-focused service, with a compensation of USD 17 per hour.

Responsibilities

Interact with guests to ensure their stay goes smoothly
Collaborate with the team to achieve hotel cleanliness goals
Walk all assigned floors at the start and end of shift to collect bags, trash, and soiled linen
Collect clean linen and replenish the linen stock on each floor pantry
Deliver towels, cribs, cots and other items to guest rooms upon request
Perform duties of a room attendant when necessary
Refill the par stock of guest amenities and supplies on each floor pantry
Assist room attendants with heavy lifting during deep cleaning or spring cleaning
Clean all public areas in the prescribed manner according to department SOPs
Remove soiled linen and trash from service areas and dispose of them properly
Always respond to guests and teammates in a friendly, helpful manner

Requirements

Housekeeping experience desirable
Neat, pleasant personality
Time management skills
Ability to stand for extended periods
Effective communication skills
Ability to move and position self to reach corners on floors and high places; observe conditions and odors; maneuver carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
Lift, carry and position loads of at least 25 lbs

About Our Property

Welcome to Cambria Hotel Philadelphia Downtown Center City, a distinguished property within the Pyramid Global Hospitality portfolio. Situated in the heart of Philadelphia’s vibrant Center City, this modern hotel offers 223 stylish guest rooms and 2,200 sq. ft. of versatile meeting space, making it an ideal setting for business gatherings, special events, and exceptional hospitality experiences. At Cambria Hotel Philadelphia Downtown Center City, team members have the chance to be part of a dyna

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26d ago

Front Desk Agent

Pyramid Hotel Group Miami, FL

Miami, FL

26d ago

$16+/hr Full time Bell Attendant Customer Service Doorman

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Job Description

What we offer

Join the Pullman Miami Airport, part of Pyramid Global Hospitality, onsite in Miami, FL. This role centers on warm, attentive guest service and a collaborative team culture. You will help create memorable stays by greeting guests, assisting with luggage, and guiding them through check-in with local hotel information to personalize their experience. Compensation for this position is USD 16 per hour.

What you’ll do

Welcome each guest and assist with luggage as part of the guest services team
Greet arriving guests, open doors when appropriate, and guide them to the front desk for check-in
Escort guests and their belongings to their room at check-in while highlighting hotel amenities and fun facts
Collaborate with attendants to ensure a personalized guest experience and open doors for all guests
Assist with parking and retrieving guest vehicles as requested
Support the lobby area by keeping the entrance clean and organized

What we’re looking for

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Hospitality industry experience is a plus
Ability to solve problems when they arise
Ability to work in a team environment
Pleasant and helpful personality
Must be able to work a full shift standing and moving between the valet lot and different areas of the hotel
A strong desire to make an impact on others
Outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Benefits

Full benefit plans
401k with a company match
Our lucrative bonus programs

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26d ago

Banquet Server (On Call)

Pyramid Hotel Group Charlottesville, VA

Charlottesville, VA

26d ago

$8 - $8/hr Part time Back of House Banquet Catering

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Job Description

On-call Banquet Server at the Virginia Guesthouse in Charlottesville, VA.

Job Details

Location: Charlottesville, VA (onsite)
Employment type: Part time, on-call
Compensation: USD 8.00 per hour
Experience: Minimum 2 years in food service

Responsibilities

Prepare function spaces for events by draping tables, laying out silverware, folding napkins, stocking drinks, and placing centerpieces
Serve and deliver meals by picking up food from the back hall, transporting trays to the function area, serving courses, and clearing dishes
Assist with post event breakdown, including bussing tables, storing dirty linens and centerpieces, and vacuuming
Maintain back hall cleanliness and organize storerooms
Set up break stations for morning or afternoon periods with coffee, tea, snacks, and beverages
Support event room setup according to meal period and table needs
Contribute to food and beverage prep, including condiments, brewing coffee, and stocking workstations
Serve food and beverages to guests and remove dishes from tables to the kitchen
Clean and sanitize tables, counters, and seating areas after guests depart
Explain menu items, preparation methods, and ingredients to guests
Consider guest dietary requests and special needs when assisting services
Provide general information about the property to guests
Offer a warm and courteous welcome and farewell to all guests
Interact with colleagues professionally and assist other departments as needed
Conduct a final quality check on food and beverage items prior to service
Monitor assigned tables for guest satisfaction and service quality, anticipating needs
Address guest concerns promptly and with a high level of care
Support fellow event and restaurant staff as required
Maintain awareness of safety issues such as broken glass, frayed cords, leaks, broken locks, and suspicious persons

Requirements

2-4 years of food service experience, preferably in Banquet service
Experience in a luxury venue (4-star or 5-star) with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Ability to work effectively under pressure in a fast paced environment
Commitment to delivering an exceptional guest experience
Excellent communication skills

About Our Property

The Virginia Guesthouse opens in April 2026 as a 214‑room hotel with 25,000 square feet of conference and event space, situated on the Grounds of the University of Virginia. The property aims to offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.

We are building a welcoming, dynamic team in a supportive, people‑first environment where individuals can learn, grow, and make an impact from day one. If hospitality is your passion and you are ready to shape the guest experience, the Virginia Guesthouse invites you to join us.