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2mo ago

Guest Services Agent

Rebel Hotel Company Iselin, NJ

Iselin, NJ

2mo ago Closed

$20 - $20/hr Full time Customer Service Front Desk Guest Check In

This position is no longer accepting applications (closed Sep 13, 2026).

Job Description

The Guest Services Agent delivers responsive, courteous support across the Guest stay, handling Front Office duties such as check-in, check-out, requests, billing, and day-to-day coordination with other departments. This onsite role in Iselin, NJ supports a consistent Guest experience while aligning with hotel, brand, company, and union standards.

Role Overview

As the Guest Services Agent, you will serve as a primary point of contact for arriving, staying, and departing Guests. You will ensure procedures are completed accurately, questions and concerns are addressed promptly, and Front Office records are maintained with care. You will also communicate Guest needs to the appropriate hotel departments to support smooth service delivery.

Key Responsibilities

Welcome Guests and provide professional, friendly service throughout the stay.
Complete check-in and check-out procedures accurately and efficiently.
Answer Guest questions and address requests or concerns in a timely and professional manner.
Process payments, room charges, and Guest accounts in accordance with hotel procedures.
Keep Guest information and Front Office records accurate and up to date.
Relay Guest needs and requests to the appropriate hotel departments for follow-up.
Maintain knowledge of hotel services, amenities, dining options, and local attractions.
Maintain a clean, organized, and professional Front Desk and lobby area.
Follow hotel, brand, company, safety, security, and applicable union procedures.
Maintain confidentiality of Guest information and hotel records.

Required Qualifications

High School Diploma or GED.
Previous hotel or Guest Services experience is preferred.
Strong communication and customer service skills.
Ability to multitask in a fast-paced environment.
Basic computer skills and cash-handling ability.
Ability to work flexible schedules, including weekends and holidays.

Technology

Computer

Compensation and Location

Location: Iselin, NJ (onsite)
Pay: USD 20 per hour (20 - 20)

Benefits

Union wages and benefits in accordance with the applicable collective bargaining agreement
Medical, dental, and vision insurance, as applicable
401(k) and/or retirement benefits, as applicable
Paid time off and holidays, as applicable
Career advancement opportunities within a rapidly growing company
Employee hotel discounts and travel benefits, where applicable

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2mo ago

Room Attendant

Rebel Hotel Company Iselin, NJ

Iselin, NJ

2mo ago Closed

$18 - $18/hr Full time Customer Service Guest Services Hospitality

This position is no longer accepting applications (closed Sep 13, 2026).

Job Description

The Room Attendant is responsible for maintaining clean, well-presented guest rooms and assigned hotel areas in line with hotel standards and established procedures. This is an on-site, in-person, full-time union position in Iselin, NJ.

Location and Work Details

Location: Iselin, NJ (onsite)
Work mode: On-Site, In-Person Position
Employment type: Full-Time; Union Position
Reports to: Manager, Housekeeping
FLSA status: Non-Exempt
Property: Delta Hotels Woodbridge Iselin, NJ

Role Responsibilities

Provide friendly, courteous, service-oriented interactions with guests and employees.
Maintain regular attendance and punctuality according to Company standards and hotel scheduling requirements.
Maintain proper personal appearance, grooming, uniform, and name tag in accordance with brand standards.
Follow all Company and hotel policies, procedures, safety, and security standards.
Clean and service assigned guest rooms according to established standards.
Stock housekeeping carts with required linens, cleaning supplies, and guest amenities.
Replace linens, replenish guest supplies, and remove trash and soiled linen.
Perform assigned deep-cleaning and room care tasks.
Report maintenance issues, damages, or safety concerns to the appropriate supervisor.
Perform other duties as assigned, consistent with the position and the applicable collective bargaining agreement.

Position Summary

The position focuses on keeping guest rooms and assigned hotel areas clean and attractive by completing daily room service tasks such as changing linens, replenishing supplies, removing trash, and maintaining housekeeping carts and supplies. Deep-cleaning and additional room care tasks may be completed as permitted by hotel procedures and the applicable collective bargaining agreement.

Compensation

Salary range: USD 18 - 18 per hourly
Salary range (as posted): $18.54 per hour

Benefits

Union wages and benefits in accordance with the applicable collective bargaining agreement
Medical, dental, and vision insurance, as applicable
401(k) and/or retirement benefits, as applicable
Paid time off and holidays, as applicable
Career advancement opportunities within a rapidly growing company
Employee hotel discounts and travel benefits, where applicable

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2mo ago

Houseman

Wilderness Hotel and Resort Inc Sevierville, TN

Sevierville, TN

2mo ago Closed

Full time Hospitality Hotel Operations Housekeeping

This position is no longer accepting applications (closed Sep 13, 2026).

Job Description

Sevierville, TN (onsite) role supporting housekeeping operations and Guest Services call handling at Wilderness Hotel and Resort Inc.

Responsibilities

Assist Room Attendants and Inspectors by transporting clean and dirty linens
Conduct storage closet inventories and re-stock supplies as required
Assist with room support tasks, including stripping bed linen and removing trash
Sort dirty linen and terry; store in separate carts (metros) and transport to the basement
Move clean towels and linens from the basement to the store houseman closet as needed
Maintain the houseman closet clean, free of trash, and organized; complete daily check list duties
Deliver items to rooms when requested through the front desk (example items include irons and extra linens)
Pick up and return items used by previous guests that are found in rooms or hallways
Keep the floor clear of trash and dirty lines and towels; wipe spills as needed
Use provided chemicals according to directions; review material safety data sheets and use PPE (personal protective equipment) as necessary
Practice safety procedures including safe bending, lifting, and equipment use; follow procedures for protection against blood borne pathogens
Report hazardous conditions in the work area or equipment to Management
Document, secure, and turn in lost and found items to Lost & Found in accordance with Company policy
Communicate with guests in a professional and friendly manner
Complete the required form as soon as possible when discovering damage to property in rooms or items missing from room inventory; submit to the Manager
Maintain regular and predictable attendance
Answer incoming calls from Guest Services and complete related requests
Perform other duties as assigned by management

Requirements

Ability to act independently with little supervision
Good attendance and punctuality
Professional conduct and a positive attitude
Good grooming habits
Ability to work efficiently
Wears the proper uniform
Follows all resort and office policies and standard operating procedures
Professional communication and customer-focused demeanor

Benefits

New Hire’s with a Valid TN Driver’s License eligible for up to an additional $1/hr
$300-$600 Sign On Bonus*

Language Skills

(Level 2) Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to present information in one-on-one and small group situations to customers, clients, and other employees

Mathematical Skills

(Level 1) Ability to add and subtract two digit numbers
Ability to multiply and divide with 10’s and 100’s
Ability to perform these operations using units of American money and weight measurement, volume, and distance

Reasoning Ability

(Level 2) Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations

Physical Demands and Activities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Required activities include: regularly stand, walk, use hands to finger/handle/feel, reach with hands/arms, stoop, kneel, crouch, crawl, talk, and hear

Lifting Activities

Regularly lift 50 pounds or more with assistance
Frequently lift up to 25 pounds
Occasionally lift up to 10 pounds

Vision Requirements

Close vision

Work Environment and Noise Levels

Occasionally exposed to toxic and/or caustic chemicals
Noise level: Moderate

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2mo ago

Chef de Cuisine

Kimpton Hotel Monaco Pttsbrg Pittsburgh, PA

Pittsburgh, PA

2mo ago Closed

Full time Manager Food and Beverage Foodservice

This position is no longer accepting applications (closed Sep 13, 2026).

Job Description

In this role, you will lead the daily operations of The Commoner, the signature restaurant at Kimpton Hotel Monaco Pittsburgh. Working closely with the Executive Chef, you will help deliver consistent, high-quality dishes, support culinary innovation, and guide the kitchen team to create an exceptional guest experience.

Key Responsibilities

Supervise and mentor chefs, cooks, and kitchen staff to maintain high culinary standards and strong food safety practices.
Support the development and execution of innovative, seasonal menus that reflect regional flavors and current culinary trends.
Monitor food quality, consistency, presentation, and production flow throughout service.
Manage inventory, food storage, and kitchen cleanliness while ensuring compliance with health and safety regulations.
Step into the Executive Chef role as needed and collaborate on broader kitchen operations and strategy.
Provide hands-on leadership with a focus on creativity, hospitality, and day-to-day service execution.

Required Qualifications

Education: High School Diploma or equivalent; culinary school or formal apprenticeship preferred.
Experience: Minimum 2 years as a Chef de Cuisine or Executive Chef, or 3+ years as a Sous Chef in a high-volume upscale restaurant.
Advanced knowledge of international and domestic cuisine, food handling procedures, and modern cooking techniques.
Proficiency in sautéing, grilling, cold food preparation, sauce making, and knife skills (including julienne and brunoise).
Proven culinary leadership with strong organization and an understanding of fine dining standards.
Collaborative working style, professionalism, strong communication skills, and the ability to perform in high-pressure situations.
Physical capability to lift up to 50 lbs., work in high-temperature environments, and remain on your feet for extended periods.
Flexibility to work evenings, weekends, and holidays as needed.
ServSafe: Certification required (or willingness to obtain).

Work Location

Pittsburgh, PA (onsite)

Benefits

Room discounts at Marcus Hotels & Resorts and IHG-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
“Two for one” movie theater coupons at Marcus Theatres
Career growth with the ability to transfer from one property to another
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more

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2mo ago

CASINO HOUSEKEEPER

Turtle Creek Casino & Hotel Williamsburg, MI

Williamsburg, MI

2mo ago Closed

$16 - $19/hr Full time Casino Housekeeping Gaming Floor Hospitality

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Turtle Creek Casino & Hotel is hiring an on-site Casino Housekeeper in Williamsburg, MI, with an hourly pay range of $16-$19. This role supports a clean, welcoming casino experience by keeping the gaming floor and other assigned guest areas looking their best. You will help maintain guest-ready spaces while working as part of a team in a lively hospitality setting.

Shift premiums are available to help make every shift feel rewarding:

Monday-Friday (6P-6A): additional $2.00/hour
Saturday & Sunday (all shifts): additional $3.00/hour

2nd shift position: 2pm-10pm (onsite).

Responsibilities

Maintain cleanliness across the gaming floor and assigned areas including restrooms, the gaming floor, entrance area, bar areas, and back-of-house spaces such as employee breakrooms/locker rooms and designated office space.
Continually clear the gaming floor of cups, paper wrappers, glass, bottles, and miscellaneous debris.
Wipe down slot machines and woodwork between machines and tables within pit areas, including chairs associated with table games.

Requirements

Must be at least 18 years old.
Previous housekeeping experience is preferred.
Demonstrated attention to detail and consistent work performance, with support for a clean environment that guests can enjoy.
Ability and willingness to be a team player, adjust to change, and work independently when needed.

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2mo ago

GUEST SERVICE AGENT

Grand Beach Suites Hotel Surfside, FL

Surfside, FL

2mo ago Closed

$16+/hr Full time Customer Service Front Desk Guest Services

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Grand Beach Suites Hotel is seeking a Guest Service Agent to support front desk and guest service operations onsite in Surfside, FL. This role focuses on delivering friendly, professional, and efficient service while coordinating with hotel departments to meet guest needs.

Key Responsibilities

Welcome guests and complete registration in an outstandingly friendly, professional, and efficient manner
Assign rooms whenever possible in a way that satisfies special requests
Collect necessary credit and payment information from guests
Provide traveler check cashing and foreign currency conversion for hotel guests
Coordinate with other hotel departments to fulfill guest requests
Share detailed information about hotel facilities and operating hours
Notify Housekeeping of special requests, late checkouts, room changes, and day use rooms
Post charges received by the Front Desk from hotel outlets
Sell rooms in line with Front Desk sales strategies
Receive and transmit guest messages
Complete check-out and cash handling tasks in accordance with hotel cashiering and credit policies
Distribute and coordinate completion of survey cards during guest check-out
Assist guests with kiosk and computer support for guest check-in and check-out
Coordinate room changes for guests
Issue safe deposit box access and complete safe deposit box close-out procedures
Answer telephone calls and guest inquiries in a friendly, professional manner
Read and initial all entries in the Front Desk Logbook and review information on the Front Desk Bulletin Board
Review Group Profiles and Banquet Event information daily
Maintain cleanliness and ensure equipment and the work area remain in excellent condition
Perform other duties as assigned

Standards, Safety, and Team Collaboration

Adhere completely to Grand Service standards and comply with hotel standards, policies, and rules
Promote and apply teamwork skills at all times
Notify appropriate individuals promptly and fully of problems and/or unusual matters of significance
Provide polite, friendly, and helpful service to guests, management, and fellow employees
Execute emergency procedures in accordance with hotel standards
Comply with required safety regulations and procedures
Attend appropriate hotel meetings and training sessions
Recycle whenever possible and remain current with hotel information and changes
Comply with hotel uniform and grooming standards

Required Qualifications

Minimum one year of Front Desk experience at a comparable quality property (preferred)
General knowledge of hotel departments (preferred)
Excellent communication skills (oral and written)
Excellent guest service skills
Ability to stand for an eight hour shift
Ability to work a flexible schedule, including weekends and holidays

Role Details

Location: Surfside, FL (onsite)
Pay: USD 16 per hour
Experience: Minimum 1 year
Technologies: Kiosks, computers

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2mo ago

Line Cook

The Wayfinder Newport Hotel Newport, RI

Newport, RI

2mo ago Closed

$21 - $23/hr Full time Back of House Cook Food and Beverage

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Join the team at The Wayfinder Newport Hotel’s Little Clam, a modern New England coastal restaurant, as a Line Cook onsite in Newport, RI.

Responsibilities

Build skills in multiple cooking procedures and methods, including grill, sauté, and fry
Develop hands-on experience using knives and kitchen equipment
Prep, portion, and cook to reach and recreate recipes
Maintain consistency across food preparation
Learn practices to minimize food waste through cross utilization
Collaborate with a world class culinary team
Set up workstations with required ingredients and cooking equipment
Prepare ingredients for service, including chopping and peeling vegetables and cutting meat
Maintain a sanitized and orderly kitchen environment
Ensure proper storage of food and other kitchen items
Take responsibility for the quality of ingredients

Requirements

Passion for hospitality and creating memorable guest experiences
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced environment
Knowledge of food and beverage offerings
Positive attitude and strong work ethic
1-3 years of previous experience working in a professional kitchen environment
Active Food handler’s certification or the ability to obtain it
Availability to work night and weekend shifts
Strong organizational skills
Ability to work independently
Physical ability to stand on your feet for long periods
Ability to lift at least 50 pounds
Must be at least 21 years of age
Desire to exceed expectations
Energetic personality