Management

Management Hotel Jobs

49 jobs found

Today

Executive Housekeeper (Director of Housekeeping)

Hotel Saranac Saranac Lake, NY

Saranac Lake, NY

Today

$63k - $63k/yr Full time Manager Facilities Management Hospitality

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Job Description

Hotel Saranac in Saranac Lake invites an experienced Executive Housekeeper to steer daily housekeeping operations within a Curio Collection by Hilton property. This onsite leadership role oversees housekeeping, laundry, and public spaces to uphold brand standards, optimize labor, manage inventory, and coordinate across departments to deliver a consistently polished guest experience.

Responsibilities

Lead and develop housekeeping, laundry, and public spaces teams, promoting accountability, pride, mutual respect, and high morale.
Conduct daily walk-throughs of guest rooms and public areas to ensure immaculate cleanliness and compliance with Curio Collection by Hilton standards, balancing pace and perfection to meet turnaround targets without compromising luxury presentation.
Manage labor and budget discipline by creating optimized schedules based on occupancy trends and overseeing inventory of supplies, linens, and cleaning agents within budget guidelines.
Coordinate across departments with Front Office on room availability and priority turnarounds, and partner with Engineering for timely maintenance resolution.
Enforce rigorous safety, sanitation, and chemical handling protocols to maintain a safe, secure environment for guests and staff.

Requirements

3+ years of progressive housekeeping management leadership, ideally in upscale, full-service, or boutique lifestyle hotels.
Proven ability to coach, motivate, and retain a diverse team in a fast-paced environment.
Detail-oriented with a thorough understanding of housekeeping policies, scheduling, and labor productivity metrics.
Strong organizational skills, hands-on leadership, and the stamina to guide operations during peak periods and shifting priorities.
Flexible schedule availability to meet hotel demand, including weekends, evenings, and holidays as needed.

Benefits

401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

The vibe

Hotel Saranac is a masterfully restored 1920s landmark where rugged wilderness meets upscale hospitality. As an iconic full-service property within the Curio Collection by Hilton, the hotel’s reputation hinges on flawless presentation, uncompromising cleanliness, and an elevated guest experience from the moment guests enter the lobby.

Why join us

Leadership impact: Directly influence a critical department at a premier regional asset, driving guest loyalty and hotel performance.
Invest in you: Comprehensive health, medical, dental, and vision coverage, 401(k) matching, and company-paid life insurance.
Travel the world: Access Hilton’s Go Hilton travel program with team member room rates from as low as $40 per night worldwide.

Pay

Pay: $63,000.00 per year

Work location

In person

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Today

Banquet & Events Manager

The Atlas Hotel Boston, MA

Boston, MA

Today

Full time Manager Administrative Support Banquet

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Job Description

The Banquet & Events Manager will coordinate and supervise booked group events at The Atlas Hotel in Boston, onsite, ensuring profitable operations and high-quality service from turnover through execution while cultivating opportunities for repeat business.

Responsibilities

Draft, review, and approve all Banquet Event Orders in line with client requirements and internal operating standards.
Prepare and submit required reports in a timely manner.
Follow up on turnovers within 24 hours via telephone and written correspondence.
Develop, maintain, and update rooming lists and VIP lists as required for group business.
Coordinate all event logistics from turnover through execution, ensuring accurate communication of timelines, setups, and requirements across all departments.
Stay current on meeting room setups, capacities, and sleeping room configurations to support event planning and execution.
Maintain trace files as needed.
Collaborate with Sales Managers and Meeting Planners to ensure a seamless transition from contract to execution.
Act as the primary point of contact for clients during planning and execution phases of events.
Lead pre-convention and pre-event meetings with clients and internal teams to confirm all event details.
Maintain ongoing client communication and follow-up to ensure satisfaction and identify opportunities for repeat business.
Oversee all aspects of the daily operation of the hotel banquet operation.
Supervise all hourly banquet associates.
Prepare and conduct banquet department personnel interviews and follow hiring procedures according to Highgate Hotel International SOPs.
Respond to guest complaints in a timely manner.
Work closely with Sales Managers and keep them informed of issues as they arise.
Keep the immediate supervisor fully informed of all problems or matters requiring attention.
Coordinate and monitor all phases of Loss Prevention in the banquet operation.
Ensure preparation of required reports, including payroll, revenue, employee schedules, and quarterly action plans.
Monitor quality of service in banquet operations.
Ensure compliance with local liquor laws and health and sanitation regulations.
Ensure compliance with SOPs.
Ensure compliance with requisition procedures.
Conduct staff performance reviews in accordance with Highgate Hotel standards.
Understand and be able to prepare payroll and tip distribution.
Actively be involved in and/or conduct departmental and hotel training to maintain service standards.
Coordinate all banquet-related food and beverage requirements with the appropriate departments.
Keep kitchen informed of accurate counts for plating.
Review menu/service with sales managers and banquet chef.
Maintain up-to-date details on banquet functions and communicate to supervisors.
Monitor Banquet Event Orders to ascertain equipment needs and to comprehend business flow.
Make personal contact with guests and assist them with any requests.
Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature.
Requisition liquor, etc. for banquet bars.
Ensure safety, sanitation, and cleanliness of service areas.
Oversee banquet set-up.
Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis.
Conduct pre-shift meetings when appropriate and communicate all relevant pass-on information.
Control and maintain all service equipment; write service requests as necessary.
Use feedback from Meeting Planner evaluations to improve service and quality.
Understand and be able to prepare payroll information and reports.
Ensure consistency with departmental opening and closing procedures.
Attend pre-shift meetings when appropriate and communicate all relevant pass-on information.
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
Carry a phone with a Relay option at all times; operate mobile phones and Relay devices efficiently and professionally in communicating with hotel staff, ensuring proper radio etiquette within the department.
Ensure overall guest satisfaction.
Perform additional tasks assigned by management to enhance the guest experience.

Requirements

Minimum two years of progressive experience in a hotel or a related field.
High school diploma required.
Previous supervisory responsibility preferred.
Proficiency in Windows, company approved spreadsheets, and word processing.
Strong knowledge of service standards and different service types (French, Russian, etc.).
Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
Flexible with long hours and varying shifts.
Medium work with the ability to lift up to 50 pounds occasionally and up to 20 pounds frequently.
Effective verbal and written communication with employees and guests in a courteous, service-oriented manner.
Ability to listen, understand, and clarify concerns raised by employees and guests.
Strong multitasking and prioritization skills to meet deadlines.
Approach all interactions with guests and employees in a courteous, service-oriented manner.
Attend all hotel required meetings and trainings.
Regular attendance in compliance with Highgate Hotel Standards, with scheduling varying by hotel needs.
Maintain a high standard of personal appearance and grooming aligned with luxury hospitality expectations.
Adhere to Highgate Hotel Standards and regulations to promote safe and efficient operations.
Effective in handling problems, including anticipating, preventing, identifying, and solving issues as necessary.
Ability to analyze complex information from various sources to meet objectives.
Willingness to cross-train in other hotel-related areas.
Detail-oriented with the ability to handle confidential information.
Maintain a warm, friendly, and polished demeanor at all times.

Technologies

Windows
Company approved spreadsheets
Word processing

Compensation Type

Yearly

Overview

Step into the future of hospitality at The Atlas Hotel in Boston. This property pairs local connectivity with global inspiration, combining hospitality with thought leadership. As part of the ground floor team at this brand-new opening, you will help shape unforgettable moments at the crossroads of research, hospitality, and inspiration, where every day presents a new opportunity.

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Banquet Manager

HOTEL ALEX JOHNSON Rapid City, SD

Rapid City, SD

Today

$45k - $55k/yr Full time Banquet Customer Service Event Management

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Job Description

The Banquet Manager oversees all banquet and special event operations at Hotel Alex Johnson, focusing on financial accountability, leadership, staff development, guest service, cost and quality controls, and F&B sales support.

Responsibilities

Oversee every facet of the banquet department's operations for hotel banquets and events.
Collaborate with LIV Sales to drive banquet revenue by developing LIV approved menus, supporting site tours, leading BEO meetings, and other sales related activities as needed.
Coordinate with Sales, the F&B Director, hotel and casino leadership, and clients to ensure flawless execution of each banquet and event.
Manage profitability, staff training, service quality, and equipment upkeep within the banquet department.
Represent the Banquet Department at trade shows, community events, and other on and off-site functions.
Stay current on banquet industry trends, themes, equipment, and strategies to deliver distinctive guest experiences that differentiate LIV properties while driving profitability.
Oversee front and back of house banquet operations with responsibility for cost controls, food quality, efficiency, and service standards.
Ensure 100 percent compliance with health codes, health and liquor licensing, and other regulatory requirements.
Train all staff to responsibly serve alcohol in accordance with South Dakota liquor laws.
Measure profitability for each event and provide management with monthly financial summaries.
Analyze area competition to understand the evolving banquet market and develop strategies to increase market share for banquets and special events.
Collaborate with the Alex Johnson Sales team on guest recovery efforts as needed.

Requirements

Minimum of two years of banquet management experience, including BEO management and direct work with banquet clients.
Proficient with the Microsoft Office suite, including Teams and Excel.
Proven track record of delivering excellent guest service in all aspects of banquet operations.
Ability to read and interpret department financial statements and use data to improve profit margins.
Advanced knowledge of food safety, sanitation, banquet setup, service styles, and food production and hot holding techniques.
Strong delegation skills and the ability to manage multiple priorities in a fast paced environment.
Ability to work any shift including nights, weekends, and holidays.

Technologies

Microsoft Office
Teams
Excel

Benefits

Health, dental, vision, and life insurance
401(k) plan with 3% company match after one year
Company-wide discounts on hotel rooms and on-site dining
Daily pay through ZayZoon
Employee discounts
Flexible schedule
Health insurance
Paid time off
Dental insurance
Vision insurance

Job Details

Job Type: Full-time
Salary: USD 45,000 - 55,000 per year

Shifts

Day shift
Evening shift
Morning shift
Night shift

Shift Availability

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Location & Relocation

Location: Rapid City, SD 57701 (onsite)
Relocation: Relocate to Rapid City, SD 57701 prior to starting work (Required)

Work Location

In person

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Today

Hotel Maintenance Supervisor

Marriott Hotel - Mobile Mobile, AL

Mobile, AL

Today

Full time Cmms (maintenance Management System) Facilities Management Hospitality

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Job Description

Marriott Hotel - Mobile seeks a hands-on maintenance supervisor onsite in Mobile, Alabama. This role centers on managing the upkeep of electrical, plumbing, HVAC, carpentry, painting, and other building systems while guiding the day-to-day activities of the maintenance team to meet property goals and deliver reliable service to guests and colleagues.

Responsibilities

Plan and organize daily maintenance tasks to keep operations running smoothly.
Manage and sustain a preventive maintenance program to support ongoing, day-to-day activities.
Adhere to company safety and security policies; promptly report maintenance issues, safety hazards, accidents, or injuries.
Proactively identify operational concerns and implement solutions to minimize downtime.
Apply problem-solving techniques and understand common causes of equipment malfunctions.
Estimate costs and time required to complete each job.
Oversee, motivate, and train team members to perform at their best.
Welcome guests and maintain a clean, professional appearance of uniforms and personal grooming.

Requirements

Proven experience as a maintenance supervisor.
Strong technical knowledge of building systems.
Ability to lead the team in an effective, positive, and efficient manner.
Understanding and adherence to OSHA guidelines and other regulations.
Skills in the use of fire equipment and readiness to assist in fire drills and Life Safety Programs.
Demonstrates problem-solving and team-building abilities.
Ability to understand, read, write, and speak basic English; communicate with team members and guests.
Excellent customer service skills and the ability to work well as part of a team.
Ability to work flexible shifts and holidays.

Benefits

Competitive salary
Health, dental, vision, life insurance, and other supplemental options
401(k) with employer match
Paid PTO
Uniforms provided for most positions
Team Member Hotel Discount Program

Physical Demands

Regular standing; frequent use of hands to handle objects, tools, or controls; reaching with arms; and occasional bending or kneeling.
Must regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds;
Ability to push carts weighing up to 200 pounds;
Must have close, distance, and color vision as required for job tasks;
Able to work in mentally and physically stressful situations and handle working with cleaning chemicals.

Work Environment

Occasional exposure to moving mechanical parts.
Moderate noise level typical of a hotel maintenance setting.
Ability to work in small, confined areas for extended periods and in high-stress environments.
May be required to work outdoors as needed.

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1d ago

Housekeeping Manager

FORTH Hotel and Club Atlanta, GA

Atlanta, GA

1d ago

Full time Manager Custodial Services Customer Service

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Job Description

The Housekeeping Manager oversees cleaning operations, VIP room preparation, and staff development at FORTH Hotel and Club in Atlanta, GA, ensuring high cleanliness standards and responsive guest service.

Responsibilities

Coordinate daily communication with housekeeping staff on rooms to be cleaned and any special requests.
Inspect guestrooms and public areas to ensure adherence to cleanliness standards.
Identify and report any unsafe conditions to the appropriate channels.
Provide Room Status updates to the Front Desk to support accurate occupancy and service flow.
Follow up on guest complaints and service requests to ensure timely resolution.
Check guestrooms for maintenance or repair needs and escalate as required.
Assist in training, coaching, and development of team members to maintain performance levels.
Prepare, inspect, and ready VIP rooms to meet high guest expectations.
Attend all mandatory meetings as scheduled.

Requirements

Effective communication with guests and colleagues across all hotel departments.
Minimum six months of prior housekeeping management experience.
Fluency in reading, writing, and speaking English.
Proficiency in Spanish is helpful but not required.
Experience in scheduling and workforce planning.
Proven ability to clean rooms efficiently and on a timely schedule.
Compliance with health and safety standards; no employee poses a direct threat to health or safety.

Benefits

Multiple tiers of medical coverage.
Dental and vision insurance.
24/7 Teledoc service.
Free maintenance medications.
Pet insurance.
Hotel discounts.
Tuition reimbursement.
Paid time off including vacation, sick, bereavement, and holidays.
401K match.

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1d ago

Housekeeping Supervisor

TownPlace Marriott Hotel Livonia, MI

Livonia, MI

1d ago

$16 - $20/hr Full time Custodial Services Customer Service Hazardous Material Handling

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Job Description

TownPlace Marriott Hotel in Livonia, MI, is seeking a Housekeeping Supervisor to lead on-site housekeeping operations, with an hourly pay rate of USD 16 - 20.

Responsibilities

Oversee daily housekeeping tasks across guest rooms, public areas, and back-of-house spaces to uphold cleanliness and sanitation to hotel standards
Inspire, train, and supervise housekeeping staff on proper cleaning techniques, safety procedures, and guest-focused service
Perform regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality control and adherence to health regulations
Monitor supplies and equipment inventory, manage chemicals and cleaning agents, and ensure safe handling per SDS and protocols
Supervise safe operation of cleaning machinery such as vacuums, floor buffers, and industrial tools; assign or perform heavy lifting as required
Implement hotel sanitation and safety emergency procedures; respond promptly to guest cleanliness requests or concerns
Maintain detailed records of cleaning schedules, incident reports, safety checks, and staff performance evaluations

Requirements

Proven experience in hotel housekeeping management or janitorial roles within hospitality
Strong knowledge of floor care including cleaning, vacuuming, and industrial cleaning methods
Familiarity with chemical handling safety, SDS understanding, and proper chemical handling protocols
Ability to perform manual handling tasks including heavy lifting safely in accordance with safety standards
Excellent customer service skills with a positive attitude toward guests and team members
Knowledge of hotel emergency procedures and sanitation standards applicable to hospitality environments
Experience operating cleaning equipment such as vacuums, floor buffers, and other janitorial tools
Demonstrated leadership skills with the ability to manage custodial teams effectively in a fast-paced setting
Strong organizational skills with attention to detail in maintaining cleanliness standards across multiple areas

Technologies

Vacuum cleaners
Floor buffers
Industrial cleaning tools
Safety Data Sheets (SDS)

Benefits

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

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1d ago

Housekeeping Lead Supervisor

1 Hotel Kauai, L.L.C. Princeville, HI

Princeville, HI

1d ago

$33 - $33/hr Full time Custodial Services Hospitality Hotel

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Job Description

Set on the lush shores of Princeville, this luxury property expects spaces that feel flawless and welcoming around the clock. As the Housekeeping Lead Supervisor for 1 Hotel Kauai, L.L.C., you will guide a team in maintaining pristine guest rooms and public areas, bringing a meticulous eye for detail and a readiness to operate within a 24-hour schedule.

The organization presents itself as mission-driven, with a purpose that guides its people, the guest experience, the broader community of travelers, and sustainable practices. This ethos sits within a heritage linked to Starwood Hotels and the leadership of Barry Sternlicht.

Role overview

The Lead Supervisor in Housekeeping at a luxury hotel is responsible for upholding spotless guest rooms and public spaces. This position requires a detail-oriented, cleanliness-focused mindset and the flexibility to support a round-the-clock operation.